Francisco Bueno
Ridgewood,New York
Summary
Experienced fulfillment operations manager with a strong background in inventory control, order processing, and vendor management. Proven leadership in team supervision and performance management, adept at working cross-functionally to ensure customer satisfaction. Proficient in data analysis and reporting, with a focus on accuracy and quality assurance.
Overview
11
11
years of professional experience
Work History
Senior Fulfillment Manager
Jabra Enhance (fka Lively)
02.2023 - 01.2024
- Collaborated cross-functionally with sales, marketing, customer service, and audiology teams to ensure customer satisfaction during product launches
- Established and maintained vendor relationships to ensure timely delivery of goods
- Contributed to product box design improvements in collaboration with the Design team
- Facilitated the transition of 100% New York fulfillment to Minnesota
- Provided monthly reporting on fulfillment KPI metrics to company stakeholders.
Fulfillment Manager
Jabra Enhance (fka Lively)
01.2021 - 01.2023
- Doubled fulfillment capacity year over year
- Helped set up a secondary fulfillment center in Minnesota to enhance redundancy and scalability
- Tracked key performance metrics to monitor and improve performance, reporting results to senior management.
Team Lead Fulfillment Associate
Jabra Enhance (fka Lively)
03.2020 - 12.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Supervised team members to ensure task understanding and adherence to responsibilities
- Maintained safety and compliance standards.
Fulfillment Associate
Jabra Enhance (fka Lively)
09.2019 - 02.2020
- Prepared and prepped product boxes for incoming orders
- Picked, packed, and shipped customer orders
- Conducted daily inventory logging and reported discrepancies to managers.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Inventory Associate
NoHo Health, INC. / CareOf
03.2019 - 06.2019
- Stored and logged materials accurately
- Stocked the production floor with requested products
- Adhered to FIFO fulfillment methods and maintained inventory areas clean
- Generated daily inventory reports and alerted management of discrepancies.
Night Shift Team Lead
Mercedes Distribution Center
10.2014 - 01.2019
- Coordinated with supervisors for efficient work processes
- Prepared orders for picking
- Maintained machinery operational
- Ensured customer satisfaction by locating merchandise for orders with missing units
- Led pre-packing teams to ensure a head start for incoming orders
- Maintained cleanliness and safety in work environment.
Team Lead / Loading Dock / Receiving Associate
Burlington Coat Factory (Store 457)
09.2012 - 01.2015
- Worked closely with supervisors and managers
- Handled ticketing and labeling of inbound merchandise
- Unloaded trucks and managed on-hand inventory
- Organized inbound items on pallets by store and department
- Maintained cleanliness and organization of loading dock.
Education
Associate of Applied Science - Computer Science
Borough of Manhattan Community College
New York, NY06.2011
Skills
- Shipping and receiving
- Warehouse Operations
- Staff Training
- Inventory Monitoring
- Vendor Relations
- Logistics Management
- System optimization
- Worker Supervision
- Team Collaboration
- Warehouse Organization
Languages
Spanish
Professional Working
Timeline
Senior Fulfillment Manager
Jabra Enhance (fka Lively)
02.2023 - 01.2024
Fulfillment Manager
Jabra Enhance (fka Lively)
01.2021 - 01.2023
Team Lead Fulfillment Associate
Jabra Enhance (fka Lively)
03.2020 - 12.2020
Fulfillment Associate
Jabra Enhance (fka Lively)
09.2019 - 02.2020
Inventory Associate
NoHo Health, INC. / CareOf
03.2019 - 06.2019
Night Shift Team Lead
Mercedes Distribution Center
10.2014 - 01.2019
Team Lead / Loading Dock / Receiving Associate
Burlington Coat Factory (Store 457)
09.2012 - 01.2015
Associate of Applied Science - Computer Science
Borough of Manhattan Community College
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