Francisco Casillas Jr

• Enhanced customer satisfaction by providing efficient and courteous service.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Provided exceptional customer service to gym members, addressing questions or concerns promptly and professionally.
• Streamlined facility operations by creating efficient schedules and maintaining an organized work environment.
• Skilled at working independently and collaboratively in a team environment.

I have been boxing since 2010 and have competed at the local, regional and national level.

• Increased audience engagement by promoting my boxing matches using multiple social media platforms.
• Built strategic partnerships with sponsors, effectively promoting their brands while securing financial support for continued career advancement.
• Excelled under pressure situations during high-stakes competitions, contributing significantly to team victories.
• Managed time effectively while traveling for fights, attending practice, and going to classes.
• Achieved recognition as a top-performing athlete by multiple World-renowned boxing coaches such as Freddy Roach.

Volunteer training the children's boxing program in the afternoons.

• Provided one-on-one mentoring to help individuals reach their full potential within my organization.
• Fostered relationships with key stakeholders in the boxing industry, including promoters, managers, sponsors, media personnel, and medical professionals.
• Mentored amateur boxers, providing guidance on proper techniques and strategies to enhance their competitive edge.
• Raised awareness of boxing within my community.
• Coordinated travel arrangements for my clubs amateur fighters competing out-of-state or internationally.