Summary
Overview
Work History
Education
Skills
LANGUAGES
Awards
Certification
Timeline
Generic

Francisco Castillo

Houston

Summary

Diligent graduate with knowledge of asset protection and crisis communications. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised for creative thinking by my peers, I can be relied upon to help your company achieve its goals and become an asset for company/organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Family Service Worker

Upbring Foster in Texas
04.2024 - 05.2025
  • Conduct regular home visits and on-going assessments to ensure foster care of children and homes remain viable for placement.
  • Assess the safety of the child and foster parent compliance to ensure needs.
  • Accurately document all relevant and appropriate information related to the child, parents, and/or families in accordance with agency standards, state licensing requirements, and other federal, state, and local regulatory requirements.
  • Provide case management services to children who were placed in foster care or adoption care.
  • Work collaboratively with child's care team.
  • Plan and coordinate individual service plans for specified child/youth with foster/adoptive parents, child/youth therapist, attorney, Ad-liems and child protective services caseworkers.
  • Familiarized with Licensing Standards and LSSS Policies and procedures.
  • Good working relationship with Child Protective Services. Provide appropriate social services and ensure compliance in accordance with accreditation standards, contract terms, Agency policies, accreditation standards and funding requirements.
  • Provide direct services.
  • Presented trainings monthly (SMART and CPR+FA) to licensed families and prospective new foster/adopt families.
  • Performed other typical office duties (attending to incoming calls, inquires, faxing, etc.)

Associate

Amazon
08.2017 - 03.2024
  • Instructed new employees regarding company policies and job duties.
  • Analyzed and collected customer shipments to prepare product or service reports.
  • Fulfilled packages quickly to meet customer needs and problems.

Crisis Intervention Specialist

Dema Consulting and Management
09.2023 - 12.2023
  • Provided emotional support to clients, enabling them to better cope with challenging situations.
  • Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in the healing process.
  • Developed strong rapport with clients, establishing trust and fostering open communication channels.
  • Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery.
  • Conducted welfare checks and referrals for clients’ needs.

Education

Bachelor of Science (B.S.) - Criminal Justice

University of Houston-Downtown
Houston, TX
12.2021

Skills

  • Verbal And Written Communication
  • MS Office
  • Customer Service
  • Attention to Detail
  • Professional And Courteous
  • Crisis Intervention
  • Multi-Tasking
  • Teamwork
  • Adaptability
  • Active Listening
  • Problem-Solving
  • Professional ethics
  • Service planning
  • Community resources
  • Law enforcement collaboration
  • Trauma-informed care
  • Bilingual in spanish and english

LANGUAGES

Bilingual - Spanish and English

Awards

Summa Cum Laude and Dean's List

Certification

-CPR+FA trainer

Timeline

Family Service Worker

Upbring Foster in Texas
04.2024 - 05.2025

Crisis Intervention Specialist

Dema Consulting and Management
09.2023 - 12.2023

Associate

Amazon
08.2017 - 03.2024

Bachelor of Science (B.S.) - Criminal Justice

University of Houston-Downtown

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