FRANCISCO CASTILLO YANEZ

Operations Manager with 2+ years of hands-on experience leading fast-paced restaurant and youth program teams. Skilled in team leadership, cross-training, real-time operations monitoring, conflict resolution, and project management to sustain service consistency and improve throughput. Drives operational improvements through data-informed adjustments, staff mentoring, and clear shift planning while seeking expanded leadership responsibilities to optimize performance and customer experience.

Dedicated demolition laborer with an unrestricted license and clean driving history. Effective at meeting safety standards and maintaining compliance with regulations. .

Hardworking professional well-versed in handling materials, operating machinery and supporting overall team and project needs. In-depth knowledge of compliance mandates governing site and worker safety. Focused on helping complete skilled work under deadlines.

Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.

• Led daily restaurant operations to maintain service consistency and improve staff productivity with measurable results.
• Reorganized cross-training rotations so staff flexed into roles seamlessly, improving coverage and sustaining steady service during surges.
• Monitored real-time order patterns to adjust station assignments dynamically, enabling quicker order completion and improved throughput.
• Directed daily pre-shift briefings with clear priorities and contingency plans, aligning team focus and reducing service variability.
• Mentored shift supervisors on conflict resolution and workload balancing, fostering a dependable team culture that maintained morale under pressure.
• Led daily youth activities and supervised groups to maintain safety and engagement with measurable attendance retention.
• Coordinated schedules and resources to ensure program continuity and timely delivery of planned sessions.
• Trained and mentored junior staff and volunteers to improve team performance and participant outcomes.
• Resolved behavioral and logistical issues to maintain program flow and enhance participant satisfaction.
• Collected and reported program data to support evaluation and inform improvements for future sessions.