Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Francisco Castro Jr

Moreno Valley,CA

Summary

Dynamic and detail-oriented professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance client satisfaction through effective communication and efficient order management. Skilled in multitasking and operating cash registers, consistently achieving high standards while maintaining a flexible schedule.

I believe I am Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

I am Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

7
7
years of professional experience

Work History

Crew Member

Mc Donalds
06.2021 - 06.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Stocked shelves to organize aisles in assigned department.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Tile Installer

Francisco Javier Castro Salar
06.2022 - 10.2024
  • Learned about various tile types, sizes and installation techniques and stayed current on industry changes.
  • Optimized material usage through strategic layout planning that maximized visual impact while minimizing costs for clients.
  • Achieved high levels of client satisfaction through clear communication of expectations throughout the entirety of the project timeline from initial consultation to final walkthroughs.
  • Minimized callbacks by thoroughly inspecting completed work for any imperfections or necessary adjustments before leaving the job site.

Intern

Afterschool Program
02.2018 - 05.2018

Education

Bachelor of Science - Business Economics

University of California Riverside
Riverside, CA
06-2026

High School Diploma -

John W North Highschool
Riverside, CA
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Attention to detail
  • Taking orders
  • Interactive communication skills
  • Flexible schedule
  • Heavy lifting
  • Experienced with operating a cashier
  • Telephone etiquette
  • Equipment maintenance

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Embracing outdoor adventures such as running and playing with my dog
  • Enjoy participating in rock climbing for overall physical and mental well-being
  • Learning new cooking techniques and expanding my culinary skills
  • I like working with my hands and fixing things

Timeline

Tile Installer

Francisco Javier Castro Salar
06.2022 - 10.2024

Crew Member

Mc Donalds
06.2021 - 06.2022

Intern

Afterschool Program
02.2018 - 05.2018

Bachelor of Science - Business Economics

University of California Riverside

High School Diploma -

John W North Highschool
Francisco Castro Jr