FRANCISCO COBOS
Spring Branch
Summary
Accomplished Practice Manager recognized for optimizing operational processes and financial management. Expertise in leading healthcare facilities through transformative changes, focusing on staff development and strategic planning. Achievements include improved patient satisfaction and streamlined hospital operations, resulting in enhanced efficiency. Effective communicator and problem-solver dedicated to fostering teamwork and collaboration.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Credit & Collections Officer
Curbside Infusion Venture LLC
Spring Branch
01.2024 - Current
- Partner with CFO to develop cash flow improvement initiatives, resulting in measurable increases in on-time payments.
- Led credit risk analysis and implemented targeted collection strategies, enhancing recovery rates and decreasing DSO.
- Negotiated complex payment arrangements with high-value accounts, preserving contractual integrity and fostering client relationships.
- Oversaw daily aging reports, prioritized high-risk accounts, and accelerated payment cycles.
Practice Manager II
HCA Healthcare
San Antonio
01.2021 - 01.2024
- Directed daily operations of multiple specialty clinics, ensuring full compliance with HIPAA, OSHA, Meaningful Use, and HCA corporate policies.
- Developed and monitored departmental budgets, reducing operational waste while ensuring service quality met organizational standards.
- Designed and implemented KPI dashboards to enhance tracking of provider productivity, patient flow efficiency, and revenue performance.
- Collaborated with physicians to improve patient throughput, reducing average appointment wait times and increasing capacity.
- Oversaw vendor relationships, managing selection, negotiation, and performance evaluation to achieve optimal pricing and service outcomes.
- Developed and facilitated training programs for clinical and administrative staff, leading to a 90% retention rate and improved morale.
- Partnered with billing and revenue cycle teams to address denial trends, improve claims accuracy, and expedite reimbursement.
Clinical Director
Health Texas Medical Group
San Antonio
01.2018 - 01.2021
- Boosted patient satisfaction scores 30% by redesigning front desk operations and staff training.
- Managed daily clinic operations, budgeting, and compliance to enhance patient experience.
- Increased revenue 22% by implementing an optimized billing and collections process.
- Reduced vendor and supply costs 18% via strategic contract renegotiations and usage audits.
Program Director & Instructor
Brightwood College
San Antonio
01.2000 - 01.2018
- Spearheaded curriculum redesign to align with industry standards, enhancing graduate preparedness and job readiness.
- Built strategic partnerships with healthcare organizations to secure externship sites, resulting in a 40% increase in graduate job placement.
- Delivered instruction in medical assisting and administrative courses, integrating hands-on skills training to enhance student career development.
- Coordinated student support services, providing resume workshops and interview preparation to improve student job readiness.
- Managed academic, operational, and compliance functions for allied health programs, liaising between faculty, administration, and external stakeholders to ensure program effectiveness.
- Directed budget planning, cost control measures, and resource allocation to maximize program efficiency.
- Led accreditation preparation and audits, ensuring all programs met or exceeded compliance standards.
- Supervised faculty hiring, onboarding, and professional development to ensure instructional excellence.
Education
Associate of Applied Science -
Laredo College
Laredo, TXSkills
- Debt recovery strategies
- Contract negotiation
- Payer relations
- Regulatory compliance
- Revenue optimization
- Financial reporting
- Budget management
- Cost control
- KPI development
- Performance monitoring
- Workflow redesign
- Process improvement
- Staff leadership
- Employee retention
- Account management
Certification
- Certified NAHP Medical Assistant
- Certified NAHP EKG Technician
- Certified NAHP Phlebotomy Technician
- BLS Certified First Aid/CPR/AED Instructor
Languages
- Spanish - Fluent
Timeline
Senior Credit & Collections Officer
Curbside Infusion Venture LLC
01.2024 - Current
Practice Manager II
HCA Healthcare
01.2021 - 01.2024
Clinical Director
Health Texas Medical Group
01.2018 - 01.2021
Program Director & Instructor
Brightwood College
01.2000 - 01.2018
Associate of Applied Science -
Laredo College