Francisco Cordova
Carmichael,CA
Summary
Dynamic Store Manager with extensive experience at Little Caesars Pizza, excelling in customer service and inventory management. Proven track record in enhancing sales through innovative merchandising and fostering a positive team environment. Skilled in training and mentoring staff, ensuring operational excellence and outstanding customer relations.
Overview
11
11
years of professional experience
Work History
Store Manager
Little Caesars Pizza
09.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Stocker
Walmart
01.2019 - 09.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
Overnight Stocker
Walmart
05.2014 - 10.2016
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
12th Grade -
Visions in Education
Carmichael, CA06.2001
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Team leadership and coaching
- Cash management
- Shift scheduling
- Employee training
- Goals and performance
- Accurate cash handling
- Opening and closing procedures
Timeline
Store Manager
Little Caesars Pizza
09.2022 - Current
Stocker
Walmart
01.2019 - 09.2022
Overnight Stocker
Walmart
05.2014 - 10.2016
12th Grade -
Visions in Education
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