Francisco Cornejo Rodriguez
The Bronx,NY
Summary
Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Brings couple years of background maintaining customer satisfaction and contributing to company success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Delivery Helper
Zahyoh Inc -DSP
Queens, NY
04.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules
Delivery Associate
UPS
Long Island City, NY
10.2020 - 01.2021
- Delivered packages to customer doorsteps and business offices.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
Support Associate
Macys Department Store
New York, NY
10.2019 - 11.2019
- Adhered to quality and time-sensitive call center metrics when answering inbound phone and chat correspondence.
- Coached employees through day-to-day work and complex problems.
- Supported team with knowledgeable administrative assistance.
Merchandise Execution Associate
JCPenney
Bronx, NY
08.2018 - 10.2018
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information and pricing.
Operations Associate
Macys Department Store
New York, NY
10.2017 - 02.2018
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Communicated with internal personnel to provide status updates for both shipping and receiving dates.
- Collaborated with peers and other business areas to leverage best practices.
- Operated pallet jack to move unloaded goods to correct locations in warehouse.
Education
High School Diploma -
Bronx Academy Of Letters
339 Morris Ave06.2017
Skills
- Performance Goals
- Communication Skills
- Adaptability
- Time Management
- Decision-Making
Certification
- Driving License - 2 Years
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Additional Information
References:
-Jeury Guzman, Cosmetologist,
(347)-420-4144
Tom Watson,
718-594-2311
Timeline
Delivery Helper
Zahyoh Inc -DSP
04.2022 - Current
Delivery Associate
UPS
10.2020 - 01.2021
Support Associate
Macys Department Store
10.2019 - 11.2019
Merchandise Execution Associate
JCPenney
08.2018 - 10.2018
Operations Associate
Macys Department Store
10.2017 - 02.2018
High School Diploma -
Bronx Academy Of Letters
- Driving License - 2 Years
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