Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francisco Cruz

La Joya,Texas

Summary

I am a passionate individual in whatever I do, I thrive on the exhilaration of victory and constantly seek opportunities to challenge myself. With an insatiable hunger for success, I do not only celebrate my triumphs but also embrace setbacks as invaluable lessons, fueling my relentless pursuit of growth and improvement in every aspect of my life. I am driven by a fervent desire to reach my fullest potential, my journey is characterized by unwavering determination, resilience, and an unyielding commitment to excellence.

Overview

8
8
years of professional experience

Work History

Basketball Referee

TASO
Weslaco, TX
10.2022 - Current
  • Communicated effectively with coaches, players, staff members, and spectators throughout the event.
  • Made sure that all players were properly equipped and safe to play.
  • Refereed competitive seasonal basketball games, tournaments and yearly sporting events.
  • Attended pre-game meetings with coaching staffs to discuss expectations for the upcoming match.

Call Center Representative

Answer On
Edinburg, TX
02.2022 - 03.2023
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.

Assistant Manager

Tru Fit
Mission, TX
05.2022 - 01.2023
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Sales Associate

Payne Auto Group
McAllen, TX
03.2021 - 01.2022
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Scaffold Leadman

BrandSafway
Ponca City, OK
07.2018 - 02.2021
  • Performed regular maintenance checks on scaffolding equipment such as bolts, nuts and frames.
  • Conducted daily safety inspections of scaffolds and ladders to ensure compliance with OSHA regulations.
  • Inspected equipment regularly for signs of wear or damage, making repairs as needed.
  • Supervised the erection, dismantling and relocation of scaffolding systems for multiple construction projects.
  • Assisted in creating plans detailing how best to utilize available resources while meeting deadlines imposed by customers.

Delivery Driver

TLC Pharmacy
Mission, TX
05.2016 - 07.2018
  • Handled merchandise in accordance with product handling standards.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Education

Bachelor of Applied Technology - Operations Management

South Texas College
Mcallen, TX
05-2024

Associate of Arts - Associate in Interdisciplinary Studies

South Texas College
Mcallen, TX
12-2023

Skills

  • MS Office (Word, Excel, Powerpoint)
  • Spreadsheets (Excel, Google sheets, OpenOffice)
  • Data Analysis
  • Performance Improvement
  • Sales Tracking
  • Inventory Management
  • Schedule Management
  • Budget Control
  • Team Building
  • Employee Relations
  • Financial Administration
  • Multitasking
  • Business Marketing
  • Sales Coaching
  • Direct Sales
  • Supervision and Training
  • Desktops, Laptops, and Mobile Devices
  • Marketing

Languages

English
Professional
Spanish
Professional

Timeline

Basketball Referee

TASO
10.2022 - Current

Assistant Manager

Tru Fit
05.2022 - 01.2023

Call Center Representative

Answer On
02.2022 - 03.2023

Sales Associate

Payne Auto Group
03.2021 - 01.2022

Scaffold Leadman

BrandSafway
07.2018 - 02.2021

Delivery Driver

TLC Pharmacy
05.2016 - 07.2018

Bachelor of Applied Technology - Operations Management

South Texas College

Associate of Arts - Associate in Interdisciplinary Studies

South Texas College

Similar Profiles

CREATE PROFILE
Francisco Cruz