Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Francisco Diaz

Lancaster,TX

Summary

Dynamic Shipping Supervisor with extensive experience at T and W Tire, excelling in logistics coordination and staff supervision. Proven track record in optimizing shipping workflows and enhancing safety protocols. Skilled in warehouse management and adept at training teams, ensuring timely dispatch and exceptional customer service. Committed to operational excellence and efficiency.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Shipping Supervisor

T and W Tire
  • Supervised shipping operations to ensure timely dispatch of products.
  • Coordinated logistics and transportation schedules for efficient deliveries.
  • Monitored inventory levels and managed stock replenishment processes.
  • Implemented safety protocols to enhance workplace compliance and efficiency.
  • Trained and mentored staff on best practices in shipping procedures.
  • Conducted quality control checks to maintain product standards during shipping.
  • Collaborated with cross-functional teams to streamline shipping workflows.

Driver

Nim Transportation
11.2025 - 01.2026
  • Operated commercial vehicles to transport goods efficiently across designated routes.
  • Adhered to safety regulations and protocols during all driving activities.
  • Conducted pre-trip inspections to ensure vehicle readiness and compliance.
  • Maintained accurate logs of hours driven and mileage traveled.
  • Collaborated with dispatch team to optimize delivery schedules and routes.
  • Provided excellent customer service during deliveries, addressing inquiries promptly.
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Driver, Warehouse Orders

T and W Tire
01.2022 - 01.2024
  • Operated delivery vehicles to transport warehouse orders efficiently.
  • Loaded and unloaded tires, ensuring accurate inventory management.
  • Assisted in maintaining clean and organized warehouse environment.
  • Followed safety protocols during vehicle operation and material handling.
  • Conducted routine vehicle inspections to ensure operational readiness.
  • Collaborated with drivers to optimize delivery routes for efficiency.
  • Provided support in training new drivers on safety and operational procedures.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.

Service Technician

T and W Tire
01.2019 - 01.2022
  • Diagnosed and repaired tire and wheel issues using specialized equipment.
  • Conducted routine maintenance checks to ensure optimal vehicle performance.
  • Assisted customers in selecting appropriate tire options based on vehicle specifications.
  • Maintained accurate records of service performed and parts used.
  • Trained new technicians on safety protocols and equipment handling procedures.
  • Implemented best practices for inventory management of tire stock and supplies.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Resolved customer inquiries and concerns, enhancing overall service experience.

Service Dispatcher

T and W Tire
01.2016 - 01.2019
  • Coordinated service requests and schedules for efficient dispatch of tire installation and repair teams.
  • Monitored vehicle locations using GPS tracking systems to optimize route planning and reduce delays.
  • Communicated with technicians to ensure timely updates on service status and customer needs.
  • Managed customer inquiries, providing accurate information regarding services, pricing, and scheduling options.

Back Office Coordinator

T and W Tire
Lancaster Tx
01.2015 - 01.2016

Assisted in processing national billing inquiries to enhance customer satisfaction. Supported accounting functions by maintaining accurate records and documentation. Provided customer service by addressing inquiries and resolving issues promptly.

Administrative Assistant

T and W Tire
Lancaster Tx
05.2014 - 01.2015
  • Managed scheduling and calendar coordination for team meetings and client appointments.
  • Assisted in maintaining accurate records of inventory and order processing.
  • Provided administrative support by preparing documents and reports for management review.
  • Handled customer inquiries and resolved issues to enhance service satisfaction.
  • Implemented filing system improvements to streamline document retrieval processes.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Education

Associate Certificate - Diesel Mechanic

Cedar Valley College
Lancaster Tx

Skills

  • Warehouse management
  • Shipping procedures
  • Staff supervision
  • Operating equipment
  • Logistics oversight
  • Logistics coordination
  • Warehouse operations
  • Shipping and receiving
  • Forklift operation
  • Computer skills

Certification

Class a driver

Diesel mechanic

Languages

Spanish
Full Professional

Timeline

Driver

Nim Transportation
11.2025 - 01.2026

Driver, Warehouse Orders

T and W Tire
01.2022 - 01.2024

Service Technician

T and W Tire
01.2019 - 01.2022

Service Dispatcher

T and W Tire
01.2016 - 01.2019

Back Office Coordinator

T and W Tire
01.2015 - 01.2016

Administrative Assistant

T and W Tire
05.2014 - 01.2015

Shipping Supervisor

T and W Tire

Associate Certificate - Diesel Mechanic

Cedar Valley College
Francisco Diaz