Francisco Enriquez
Petersburg,FL
Summary
Senior-level operations and human resources professional with over 15 years of executive management experience in civilian and military environments. Proven track record in directing operations, managing complex projects, and enhancing security protocols. Expertise includes strategic planning, training and development, risk management, and budget oversight to drive process improvements and elevate customer service standards. Committed to leveraging diverse skills to optimize organizational effectiveness and foster a high-performance culture.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
Community Coalition on Homelessness
Bradenton , FL
07.2017 - Current
- Led comprehensive strategic planning across Security, Logistics, Finance, and IT departments, providing executive-level guidance on critical operations.
- Reduced disaster recovery time by 38% through developing and implementing enhanced business continuity plans, ensuring uninterrupted service delivery.
- Decreased employee turnover by 15% by establishing individualized professional development programs and implementing structured performance coaching initiatives.
- Strengthened emergency preparedness by establishing partnerships with local law enforcement and emergency medical services, enhancing incident response capabilities.
- Spearheaded facility security enhancement initiatives through systematic risk assessments and vulnerability analyses.
- Managed the full-cycle recruitment process for key positions, including sourcing, interviewing, and candidate evaluation.
- Collaborated with department heads to forecast hiring needs and develop strategic workforce planning initiatives, resulting in proactive talent acquisition for projected growth
Senior Human Resource Supervisor
United States Army
Fort Drum , NY
07.2012 - 09.2016
- Formulated procedures to enhance both the efficiency and accuracy of operations.
- Directed and supervised a team of eight employees in daily operations.
- Established quality assurance protocols, reducing operational errors.
- Achieved an overall 95% efficiency rating for FY 2015 and FY 2016.
- Managed logistics for deployments across African and Caribbean areas, recognized for outstanding execution.
- Selected as an elite trainer (top 17%) from 30 candidates to lead the implementation of the Army's New Enlisted Evaluation System, delivering comprehensive instruction to 1,800 enlisted leaders across all ranks.
Recruiter
United States Army
Brooklyn, NY
04.2009 - 06.2012
- Successfully built and maintained robust talent pipelines through strategic sourcing, resulting in a 40% reduction in time-to-fill for critical roles.
- Conducted comprehensive market analysis and salary benchmarking across industries, enabling data-driven recruitment strategies, and a 95% offer acceptance rate.
- Developed and managed relationships with 25+ specialized community agencies and professional associations, expanding candidate reach by 60%.
- Led campus recruitment initiatives at over five universities annually, resulting in the successful placement of more than 50 entry-level positions, with an 85% retention rate after the first year.
- Screened and evaluated over 125 candidates monthly, maintaining a talent pipeline of more than 250 qualified candidates across various functions.
- Redesigned the new hire onboarding program, improving employee satisfaction scores by 25% and reducing time to productivity by 2 weeks.
- Collaborated with department heads to forecast hiring needs and develop strategic workforce planning initiatives, resulting in proactive talent acquisition for projected growth.
Education
Bachelor of Science - Criminal Justice
Troy University
Troy, AL10-2015
Skills
- Performance reporting
- Health and safety compliance
- Marketing
- Performance monitoring
- Production
- Incidents management
- Inventory management
- Warehouse operations
- Project planning and development
- Decision-making
- Business development understanding
- Budget development and management
- Maintenance planning
- Staff development
- Conflict mediation
- Cross-functional communication
- Crisis management
- Building and facility management
- Strategic planning
- Emergency response
- Management
- Contract management
- Policies and procedures implementation
- Staff retention
- Business and operations management
- Vendor sourcing
- Negotiations expert
- Business intelligence
- Strategic partnerships
- Project management
Languages
Spanish
Native/ Bilingual
Certification
- D Class Security License, State of Florida (Expires Jul 2025)
- Technical Support Fundamentals, Coursera (Credential ID YQ9ZLVNWBTK8)
- Notary Public, State of Florida (Expires Apr 2026)
- Human Resource Management, Department of Defense
- Senior Leader Course, Department of Defense
- Army Recruiting School, Department of Defense
Accomplishments
- Charity Navigator 4-Star Rating (2019)
- Non-profit of the Year, Manatee Chamber of Commerce (2019)
- Large Non-profit of the Year, Manasota Black Chamber of Commerce (2019)
- Organizational Ambassador of the Year, Goodwill Manasota (2019)
Affiliations
- Affordable Housing Committee (2019 - Present)
- Criminal Justice, Mental Health & Substance Abuse Committee (2020 – Present)
References
References available upon request.
Timeline
Operations Manager
Community Coalition on Homelessness
07.2017 - Current
Senior Human Resource Supervisor
United States Army
07.2012 - 09.2016
Recruiter
United States Army
04.2009 - 06.2012
- D Class Security License, State of Florida (Expires Jul 2025)
- Technical Support Fundamentals, Coursera (Credential ID YQ9ZLVNWBTK8)
- Notary Public, State of Florida (Expires Apr 2026)
- Human Resource Management, Department of Defense
- Senior Leader Course, Department of Defense
- Army Recruiting School, Department of Defense
Bachelor of Science - Criminal Justice
Troy University
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