Refined leader and team player. Up to date training in health and hygiene best practices. Friendly hospitality worker committed to customer satisfaction. Enthusiastic, energetic professional with exceptional communication skills.
Overview
18
18
years of professional experience
Work History
PARKING ATTENDANT
SP-PLUS
01.2005 - Current
Provide parking instructions/guidance/assistance to guests upon arrival.
Provide guests with directions and other venue information.
Act upon all comments/complains in prompt and friendly manner.
Ensuring that all visiting customers filled welcome.
Explained parking rates and retrieval procedures to guests upon arrival.
Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
CLEANER
JERSEY NATIONAL CLEANER SERVICE
01.2017 - 01.2020
Responsible for maintaining high standards of cleanliness throughout school.
Used time management and efficient cleaning methods to meet deadlines Responsible for cleaning certain parts of school site.
Vacuuming carpeted areas and mapping floor
Sweep uncarpeted areas, Emptying and cleaning bins.
Clean desks, seats, doors, windows and skirting boards
Report all defects/hazards immediately to supervisor.
DISHWASHER/BUSBOY
REDEYE GRILL
01.2014 - 01.2016
Remove soiled dishware, glassware and flatware and deliver it to washing area.
Clean tables and ensure that fresh tablecloths and mats are placed.
Clean up spilled food and ensure that floors and counter surfaces are sanitized.
Make sure that restaurant area is clean at all times.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
CREW MEMBER
RESTAURANT, CHIPOTLE MEXICAN GRILL
01.2011 - 01.2014
Follow recipes accurately and maintained food preparation processes such as cooking.
Marinate, season and grilled meats, chopped herbs, dice, cut and sliced vegetables.
Prepared food throughout day as needed, anticipate and react to customers volume.
Maintained proper food handling safety, and sanitation standards.
Education
Associate of Arts - Hospitality And Tourism
Universidad Domincana O&M
Ave. Independencia, 01012 Santo Domingo
06.2019
High School Diploma -
CESAL NICHOLAS PENCIL, DOMINICAN REPUBLIC HIGH SCHOOL
Santo Domingo
06.1999
Skills
FLUENT IN SPANISH, EXCELLENT COMMUNICATION AND SERVICE SKILLS
Customer Experience
Customer Inquiries
Valet Services
Safe Driving Practices
Guest Satisfaction
Timeline
CLEANER
JERSEY NATIONAL CLEANER SERVICE
01.2017 - 01.2020
DISHWASHER/BUSBOY
REDEYE GRILL
01.2014 - 01.2016
CREW MEMBER
RESTAURANT, CHIPOTLE MEXICAN GRILL
01.2011 - 01.2014
PARKING ATTENDANT
SP-PLUS
01.2005 - Current
Associate of Arts - Hospitality And Tourism
Universidad Domincana O&M
High School Diploma -
CESAL NICHOLAS PENCIL, DOMINICAN REPUBLIC HIGH SCHOOL