Francisco Flores
Kissimmee,FL
Summary
With a robust background at The Home Depot Inc, I excel in security systems management and fostering team training. My expertise led to a significant reduction in inventory shrinkage and enhanced staff accountability, showcasing my ability to merge technical skills with leadership to achieve notable outcomes in asset protection and loss prevention.
Asset protection professional with substantial experience in safeguarding company assets and minimizing losses. Known for collaborative efforts with security teams to implement effective preventive measures. Dependable and adaptable, ensuring seamless operations and achieving security objectives.
Experienced with loss prevention and security management. Utilizes innovative strategies to safeguard assets and ensure compliance with safety protocols. Track record of effectively leading teams and conducting thorough risk assessments.
Overview
15
15
years of professional experience
Work History
Senior Asset Protection Supervisor
The Home Depot Inc
04.2022 - Current
- Created a safe shopping environment for customers by maintaining strict access control measures at store entrances and exits.
- Implemented a robust employee monitoring system to detect potential misconduct or theft, leading to increased accountability among staff members.
- Assisted management with conflict resolution between employees while maintaining a professional demeanor.
- Reduced inventory shrinkage by conducting thorough audits, identifying discrepancies, and recommending corrective actions.
Asset Protection Associate
The Home Depot Inc
03.2016 - 04.2022
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
Lumber Department Supervisor
The Home Depot Inc
05.2014 - 03.2016
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Receiving Associate
The Home Depot
06.2012 - 03.2014
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
- Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.
Tool Rental Supervisor
The Home Depot Inc
08.2011 - 06.2012
- Developed a comprehensive training program for new hires that emphasized customer service, safety, and efficiency in all aspects of the rental process.
- EmStrengthened community partnerships by participating in local events and sponsoring charitable initiatives related to the rental industryli.
- Negotiated favorable contracts with suppliers, securing competitive pricing for rental equipment purchases and maintenance services.
- Enhanced team performance, providing ongoing coaching and constructive feedback to rental staff members.
- Optimized inventory management with regular audits, ensuring timely availability of rental equipment for customers.
- Increased customer satisfaction by efficiently managing rental reservations and addressing client concerns.
Lumber Sales Associate
The Home Depot Inc
01.2010 - 08.2011
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Conducted regular competitor analysis to identify opportunities for market differentiation and growth.
- Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
Education
Bachelor - Criminal Justice
University of Phoenix, Online
Online06-2018
Skills
- Security systems management
- Physical security
- Incident reporting
- Emergency response planning
- Loss prevention strategies
- Surveillance operations
- Asset recovery
- Case report writing
- Team Training
- Data analysis
Languages
Spanish
Full Professional
Timeline
Senior Asset Protection Supervisor
The Home Depot Inc
04.2022 - Current
Asset Protection Associate
The Home Depot Inc
03.2016 - 04.2022
Lumber Department Supervisor
The Home Depot Inc
05.2014 - 03.2016
Receiving Associate
The Home Depot
06.2012 - 03.2014
Tool Rental Supervisor
The Home Depot Inc
08.2011 - 06.2012
Lumber Sales Associate
The Home Depot Inc
01.2010 - 08.2011
Bachelor - Criminal Justice
University of Phoenix, Online
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