Francisco Garza
McHenry,IL
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
Work History
Order Filler
Brake Parts Inc
McHenry, IL
01.2024 - Current
- Warehouse safety
- Loading and unloading
- Stock organization
- Heavy lifting
- Collaborated with team members to achieve common goals within specified deadlines.
- Picking efficiency
- Demonstrated strong organizational skills to ensure accurate order fulfillment.
- Data entry proficiency
- Utilized knowledge of warehouse operations procedures to ensure efficient order filling process.
- Quality control
- Order accuracy
- Assisted in maintaining a safe work environment by adhering to safety protocols.
- Accurately picked and filled orders using a handheld scanner.
- Inspected items for damages or discrepancies prior to issuing them.
- Light maintenance
- RF scanning devices
Deli Manager
Jewel Osco
Arlington Heights, IL
03.2023 - 12.2024
- Stocked and replenished merchandise according to store merchandising layouts.
- Successfully managed a deli team of up to 9 employees, delegating tasks and ensuring quality customer service.
- Maintained cleanliness throughout the deli area, following all health code guidelines.
- Trained new hires on food safety standards and proper handling of equipment.
- Shared deli product knowledge with customers while making personal recommendations.
- Provided excellent customer service by responding promptly to inquiries both in person and over the phone.
- Created daily schedules for staff members, balancing workloads and optimizing productivity.
- Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Informed and educated department associates about current, upcoming and special deli promotions.
Restaurant Manager
Portillos
Arlington Heights, IL
09.2021 - 02.2023
- Performed daily inspections of the facility to ensure cleanliness standards were met.
- Maintained a high level of customer service by addressing patron complaints promptly and professionally.
- Cultivated positive relationships with customers through excellent hospitality services.
- Provided leadership by setting clear expectations for team members.
- Organized and delegated tasks to staff members, monitored performance and provided constructive feedback.
- Circulated throughout restaurant facilities and kitchen areas to monitor and maintain food quality and service standards.
- Ensured compliance with all applicable federal, state, local laws and regulations regarding food safety, sanitation and labor practices.
- Facilitated regular meetings with staff members to discuss progress towards goals.
- Organized and conducted pre-shift meetings to review specials, menu changes, and house counts.
- Scheduled staff hours and allocated resources to maximize team member performance.
Education
Pharmacy Technician -
Oakton College
Des Plaines, IL05.2011
Skills
- Warehouse safety
- Loading and unloading
- Stock organization
- Heavy lifting
- Picking efficiency
- Data entry proficiency
- Quality control
- Order accuracy
- Product location
- Time management
- Proficiency in [technology]
Timeline
Order Filler
Brake Parts Inc
01.2024 - Current
Deli Manager
Jewel Osco
03.2023 - 12.2024
Restaurant Manager
Portillos
09.2021 - 02.2023
Pharmacy Technician -
Oakton College