Francisco Gonzalez
Saia LTL Freight
Tracy,CA
1
Language
9
years of professional experience
Business-focused operations professional with experience in terminal management, freight planning, and dock operations. Strong record of improving workflow, leading teams through change, and addressing customer needs while maintaining safe, efficient, and reliable service.
Work History
Operations Manager
2 Years 3 Months- Directed daily terminal operations to maintain freight flow, dock productivity, and service consistency.
- Monitored safety procedures and enforced compliance with transportation and freight handling standards.
- Analyzed performance reports to identify process gaps and improve terminal efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Terminal Manager
3 Years 5 Months- Reviewed terminal performance reports to identify service gaps and drive operational improvements.
- Promoted safety programs throughout the terminal by conducting meetings and communicating safety program messages.
- Coordinated with cross-functional teams for seamless execution of projects and tasks within the terminal environment.
- Generated profit and loss statements and financial overviews of the store.
- Established a culture of continuous improvement within the team, leading to enhanced performance levels across various functions.
- Set terminal budgets and goals to adhere to plans.
- Facilitated change management processes during organizational restructures or strategic shifts in business direction without compromising operational excellence.
DC Segment Planner
1 Year 7 Months- Coordinated freight movement plans to balance linehaul capacity, dock workflow, and delivery priorities.
- Analyzed shipment volumes and service requirements to optimize trailer utilization and schedule accuracy.
- Monitored load status through transportation systems to resolve exceptions and maintain on-time departures.
- Collaborated with dispatch, operations, and customer service teams to align planning decisions with service commitments.
Operations Manager
1 Year 2 Months- Supervised dock teams, assigned workloads, and resolved operational bottlenecks quickly.
- Reviewed shipment exceptions and corrected routing issues to reduce service disruptions.
- Trained team members on equipment use, workflow expectations, and operational procedures.
Skills
Operations monitoring
Process optimization
Operational efficiency
Financial management
Project planning
Team leadership
Decision-making
Problem-solving
Service operations
Staff management
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager
Saia LTL Freight
06.2024 - CurrentRead More
Terminal Manager
Reddaway Trucking
08.2020 - 01.2024Read More
DC Segment Planner
YRC Freight
01.2019 - 08.2020Read More
Operations Manager
YRC Freight
11.2017 - 01.2019Read More