Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francisco Guillen

Baytown,TX

Summary

Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Customer-focused Instacart Shopper with 1 year of personal shopping experience, including in-store product selection and delivery. Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers and winning repeat business. Committed to selecting and delivering exact products customer needs, on time and in perfect condition. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Online Grocery Associate

Walmart
07.2021 - Current
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Organized as many as [Number] deliveries per hour by smoothly selecting and purchasing items.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.

Technician

Flexsteel
02.2023 - 07.2023
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Maintained compliance with regulatory standards and safety requirements.
  • Worked with diverse types of weather and ground conditions.
  • Certified in being able to operate an 8018.

Education

High School Diploma -

Goose Creek Memorial
Baytown, TX
05.2021

Skills

  • Prioritizing Orders
  • Customer Service
  • Informed Product Selections
  • Online Order Processing
  • Mobile Ordering Understanding
  • Preventive Maintenance
  • Effective Written and Verbal Communication
  • Customer Relations
  • Project Support
  • Time Management
  • Power Tools and Equipment
  • Customer Service and Assistance
  • Document Preparation
  • Equipment Safety
  • Health and Safety Regulations

Languages

Spanish
Professional Working

Timeline

Technician

Flexsteel
02.2023 - 07.2023

Online Grocery Associate

Walmart
07.2021 - Current

High School Diploma -

Goose Creek Memorial
Francisco Guillen