Francisco Gutierrez
Santa Ana,CA
Summary
Versatile and results-oriented professional with a track record of exceeding quotas at Swiss Post Solutions and enhancing safety at Allied Universal Security. Demonstrates exceptional problem-solving and customer service skills. Bilingual and proficient in computer applications, adept at multitasking and maintaining strict confidentiality. Achieved consistent customer satisfaction and operational excellence across diverse roles.
Overview
8
8
years of professional experience
Work History
Document Filer
Swiss Post Solutions
05.2021 - Current
- Adhered to strict confidentiality guidelines, safeguarding sensitive information during the scanning process.
- Exceeded daily quotas consistently by adopting efficient workflows and multitasking capabilities.
- Examined, categorized, and sorted incoming documents.
- Assisted with data entry and administrative support tasks to help meet team goals.
Security Guard
Allied Universal Security
01.2018 - 05.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Crew Member
McDonald's Restaurant
03.2016 - 01.2018
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Chavez High School
Santa Ana, CA06.2017
Skills
- Organized
- Adaptable
- Customer Service
- Precision
- Bilingual
- Computer Proficiency
- Problem-solving
Timeline
Document Filer
Swiss Post Solutions
05.2021 - Current
Security Guard
Allied Universal Security
01.2018 - 05.2021
Crew Member
McDonald's Restaurant
03.2016 - 01.2018
High School Diploma -
Chavez High School
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