Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francisco Hernandez

Reno

Summary

Results-driven Lead Technician with strong experience in service request management and workflow optimization. Successfully resolved technical issues while collaborating with team members to improve communication and efficiency, ensuring high-quality service delivery.

Overview

7
7
years of professional experience

Work History

Lead Technician, Semi

Tesla
Sparks
05.2023 - Current
  • Resolved customer inquiries and technical issues efficiently to enhance service quality.
  • Collaborated with team members to streamline workflow efficiency and improve communication.
  • Provided timely support by promptly responding to service requests from clients.
  • Oversaw daily operations, delegated tasks, and implemented strategies for workflow optimization.
  • Fostered relationships with internal and external customers.

Warehouse Forklift Operator

Minturn Nut
Chowchilla
08.2018 - 02.2023
  • Operated forklifts to move materials between storage areas and loading docks.
  • Conducted routine inspections of forklifts for safety and maintenance needs.
  • Loaded and unloaded trucks with various products and materials efficiently.
  • Loaded and unloaded pallets of product onto trucks using a forklift.
  • Operated forklift to transport goods throughout warehouse.
  • Staged goods in loading dock area.

Education

High School Diploma -

Chowchilla Union Highschool
Chowchilla, CA
06-2018

Skills

  • Technical troubleshooting
  • Equipment maintenance
  • Workflow optimization
  • Service management
  • Safety inspections
  • Customer relationship management
  • Team collaboration
  • Repair services

Timeline

Lead Technician, Semi

Tesla
05.2023 - Current

Warehouse Forklift Operator

Minturn Nut
08.2018 - 02.2023

High School Diploma -

Chowchilla Union Highschool

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