Francisco Huerta
Cashier/Cocktail Server
Addison,IL
Summary
Dedicated and adaptable cannabis and hospitality professional with 7+ years of customer-facing experience in fast-paced environments. Known for exceptional communication, leadership by example, and a proactive approach to training and teamwork. Proven ability to manage high-volume transactions, support day-to-day operations, and elevate guest experiences through a personalized, informed approach. Seeking to grow into a Shift Lead position in any industry while continuing to bring top-tier service and positivity to every shift.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Budtender
Verilife
01.2024 - Current
- Educate medical and recreational guests on product offerings, dosage, and cannabis effects in compliance with state regulations
- Managed 2 registers during peak hours, ensuring fast and accurate transactions
- Promoted upsells, loyalty sign-ups, and donation drives consistently
- Built repeat clientele through attentive, informed service and product knowledge
- Fulfill online orders throughout the day
- Activating and splitting new shipments
- Preparing shipments for sale and storage
- Count inventory, whether it's opening or closing
- Manage a store with just me and 2 managers
- Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
- Recognized in the top 10% of budtender and invited to the 2024 SeedTalent Budtender Choice Awards
Lead Server/Trainer
Utopian Tailgate
03.2021 - 03.2023
- Advanced from busser to lead server, helping coordinate large parties and private events
- Memorized extensive food and drink menus, including allergy and ingredient details
- Created upbeat, high-energy guest experiences in a high-volume rooftop venue
- Supported team morale and training of new staff in the absence of formal leadership
Server/Cashier
Dave & Buster's
01.2018 - 03.2020
- Multi-role coverage including front desk, host, and Winner's Circle rep
- Balanced service between food, beverages, and arcade/game card sales
- Managed guest flow and communicated across departments to meet service goals
Education
High School Diploma -
Fenton High School
Bensenville, United States 05.2013 - 05.2017
Skills
- Sales enhancement
- Communication Skills
- Point of sale operation
- Cash Handling
- In-depth cannabis product knowledge
- Task organization and planning
- Catering
- Extensive cleaning skills
- Cleanliness and hygiene
- Patience and empathy
- Maintaining confidentiality
- Product knowledge expertise
- POS system operation
- Promotions and discounts
- Cash handling experience
- Guest engagement
- Hospitality service expertise
- Strong work ethic
Certification
Driver's License, Ongoing
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Budtender
Verilife
01.2024 - Current
Lead Server/Trainer
Utopian Tailgate
03.2021 - 03.2023
Server/Cashier
Dave & Buster's
01.2018 - 03.2020
High School Diploma -
Fenton High School
05.2013 - 05.2017
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