Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Francisco J. Yepiz

Nogales,AZ

Summary

Motivated, teamwork-oriented, dependable, and responsible store manager with over 24 years of experience in retail and service departments seeking to work in a company where my skills are utilized.

Overview

29
29
years of professional experience
1
1
Certification

Work History

General Manager

ADVANCE AUTO PARTS
07.2023 - Current
  • Oversaw the retail and commercial departments.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Conducted thorough store inventories to ensure accurate stock management.
  • Trained and mentored new leaders on store practices and company procedures, effectively managing their work schedules to optimize team performance.
  • Contributed to the team’s achievement of $1 million in sales for the first time and played a key role in securing the prestigious Store of the Year award.

Parts Handler

MHIRJ AVIATION GROUP
12.2020 - 03.2023
  • Responsible for maintaining all parts inventory and restocking parts
  • Fulfilled tool orders and loans for technicians
  • Inspected tools for proper functions or damages
  • Maintained daily tool inventory

Store Manager: Departments - Service, Retail Parts, and Commercial

PEP BOYS
02.1996 - 07.2020
  • Managed store inventory valued at $1 million, ensuring accurate stock levels and efficient processes.
  • Executed opening and closing store operations, maintaining a seamless transition for staff and customers.
  • Coordinated employee work schedules to enhance productivity and ensure optimal coverage.
  • Drove daily performance of the sales team, fostering a high-energy environment and meeting sales targets.
  • Recruited, interviewed, and hired local associates while developing and evaluating their performance through ongoing coaching and support.
  • Delivered tailored training to new associates, incorporating feedback and aligning with company policies for consistent service excellence.
  • Scheduled timely delivery of parts to meet operational needs and customer demands.
  • Conducted monthly inventory audits to monitor stock accuracy and performance.
  • Unloaded truck parts as required, ensuring efficient inventory management.
  • Processed parts orders promptly, streamlining operations and enhancing customer satisfaction.
  • Maintained comprehensive safety binders and logs, ensuring compliance with safety protocols.
  • Participated in management training programs to enhance leadership skills and operational knowledge.
  • Monitored and maintained daily sales metrics, driving revenue growth and team accountability.
  • Organized parts and accessories to optimize presentation and completed floor planograms to enhance customer experience.
  • Performed general maintenance tasks, including floor waxing and restroom cleaning, to uphold store cleanliness.
  • Ensured exceptional customer satisfaction, addressing and resolving complaints effectively.
  • Achieved the Highest Customer Service Award for three consecutive years (2017, 2018, 2019).
  • Recognized with back-to-back Safety Awards in 2018 and 2019 for outstanding safety practices.

Education

Technical Automotive Graduate -

UTI
05.1986

High School Graduate -

Nogales High School
Nogales, AZ
05.1983

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

References

Available Upon Request

Certification

ASE Certification


Languages

Spanish
Native or Bilingual

Timeline

General Manager

ADVANCE AUTO PARTS
07.2023 - Current

Parts Handler

MHIRJ AVIATION GROUP
12.2020 - 03.2023

Store Manager: Departments - Service, Retail Parts, and Commercial

PEP BOYS
02.1996 - 07.2020

High School Graduate -

Nogales High School

Technical Automotive Graduate -

UTI

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Francisco J. Yepiz