Francisco Linares Medina
Silverdale,WA
Summary
Proactive Server, Bartender, and Manager Assistant with a strong track record in high-volume dining environments. Skilled in POS systems, cash handling, and cultivating customer relationships. Known for delivering exceptional service and maintaining cleanliness standards, seeking to leverage expertise in a new and dynamic role.
Overview
8
8
years of professional experience
Work History
Server
Casa Mexico
2023.01 - 2024.04
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server, Bartender,manager Assistant
Azteca Mexican Restaurant
2016.01 - 2023.01
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
High School Diploma -
North Kitsap High School
Poulsbo, WA06.2002
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Food Running
- High-volume dining
- Table Bussing
- Service prioritization
Languages
Spanish
Native or Bilingual
Timeline
Server
Casa Mexico
2023.01 - 2024.04
Server, Bartender,manager Assistant
Azteca Mexican Restaurant
2016.01 - 2023.01
High School Diploma -
North Kitsap High School
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