Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated 4 years of management performance.
Overview
24
24
years of professional experience
Work History
Area Manager
Finishline Express
10.2022 - Current
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Transformed underperforming teams into productive, profitable teams.
Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
Increased team productivity by streamlining processes and implementing more efficient systems.
Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
Supervised four location managers and, maintaining contractual, compliance and reporting requirements for all areas and assets.
Achieved established KPI for company, and individual performance through teamwork.
Manager
Finishline Express
04.2020 - Current
Managed and motivated employees to be productive and engaged in work.
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Improved safety procedures to create safe working conditions for workers.
Onboarded new employees with training and new hire documentation.
Manager
Jetsetter Express
05.2019 - 04.2020
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Maintained professional, organized, and safe environment for employees.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Developed and implemented business strategies to achieve business goals.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Defined clear targets and objectives and communicated to other team members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Leveraged data and analytics to make informed decisions and drive business improvements.
Youth Development Professional
Manteca Boys And Girls Club
11.2009 - 08.2019
Organized special events such as charity fundraisers or wellness workshops to engage current members while attracting potential new club members for the club.
Regularly analyzed membership data to identify trends, opportunities for growth, and areas requiring improvement in services or offerings.
Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
Worked directly with at-risk or youth offenders to improve life skills.
Took part in sports, games, and movie nights with children.
Organized special events that showcased participant achievements, strengthening connections between our organization and the surrounding community.
Delivery Driver
Pacific Pulmonary
09.2008 - 11.2009
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Supervisor
Northern Distribution
06.2000 - 05.2006
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.