Francisco Lopez
Dallas ,TX
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
2026
2026
years of professional experience
Work History
Brand Leader
Hollister
- Elevated the company''s image by successfully rebranding an outdated visual identity, resulting in a more modern and appealing look for consumers.
- Mentored junior team members in best practices for branding, design, and communications techniques to foster professional growth within the organization.
- Enhanced brand visibility by developing innovative marketing strategies and campaigns.
- Increased overall brand recognition with the implementation of strategic partnerships and influencer collaborations.
Product Specialist
Skechers
02.2023 - Current
- Assisted with demonstrations for Product or Service to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Trained and provided coaching to Number junior team members.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Continually expanded knowledge of Product or Service product line.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Optimized inventory management, ensuring timely availability of products for customers.
- Researched product's technical specifications and accurately communicated information.
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
- Also be able to put all shoes in size order and by styles that are in for the season and also organize all the work out apperal
Sales Associate
American Eagle Airlines
11.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Guess
07.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assistant Manager
Aeropostale
03.2020 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma - Not Available
Skyline Highschool
Dallas, TX06.2016
Skills
- Strategic thinking
- Creative vision
- Sales tracking
- Partnership building
- Sales monitoring
- Teamwork
- Teamwork and collaboration
- Customer service
- Team player
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Team leadership
- Creative thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Product Specialist
Skechers
02.2023 - Current
Sales Associate
American Eagle Airlines
11.2022 - 01.2023
Sales Associate
Guess
07.2022 - 12.2022
Assistant Manager
Aeropostale
03.2020 - 06.2022
Brand Leader
Hollister
High School Diploma - Not Available
Skyline Highschool
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