Dynamic professional with a proven track record at Advantmed, excelling in customer engagement and data-driven decision making. Recognized for enhancing client satisfaction through effective communication and problem-solving. Proficient in Excel, I consistently improved appointment scheduling efficiency while fostering strong relationships and meeting deadlines in a high-volume environment.
Results-driven call center professional with solid experience in customer service and communication. Adept at resolving issues efficiently and maintaining high customer satisfaction. Strong focus on team collaboration, adaptability, and achieving targets. Skilled in active listening, problem-solving, and multitasking. Reliable and flexible in meeting changing needs.