Francisco Merlos
Mountain View,US
Summary
I am currently seeking a full-time position that offers significant professional challenges while providing a platform to leverage my proficient interpersonal skills, effective time management capabilities, and acute problem-solving proficiencies. Moreover, I am recognized for my approachable demeanor and consistent availability for flexible shifts, including weekends, evenings, and holidays. My dedication to achieving goals, relentless work ethic, and unwavering commitment to excellence further emphasize my aptitude for this role.
Overview
6
6
years of professional experience
Work History
Security Specialist
Trident Security
Cupertino, CA
03.2022 - 01.2024
- Monitored network traffic to detect unauthorized access attempts or malicious activities.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Maintained updated knowledge of law enforcement tactics, policies and procedures.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Provided friendly and professional assistance to employees, visitors and customers.
- Identified suspicious activity to determine appropriate response.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Patrolled crowds during events to preserve order and promote security.
- Maintained high levels of alertness throughout shifts.
- Developed crisis response and evacuation strategies for use during emergencies.
- Responded to incidents of workplace violence and unruly behavior on company property.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Performed audits and inspections of facility to locate potential threats.
Freight Handler
FedEx
Santa Clara, CA
08.2021 - 01.2022
- Diligently inspected, reported, and swiftly repaired damaged cargo, ensuring shipment integrity
- Methodically verified shipping labels for accuracy upon order receipt, reducing potential errors
- Maintained meticulous records by entering precise shipment details into the database
- Expertly stabilized and guided freights within weight restrictions, utilizing slings and hooks for safety
- Proficiently operated forklifts, pallet jacks, and reach trucks to transport freights efficiently
- Utilized advanced scanning technology to track parcel information, condition, and receipt status
- Employed protective measures including cling film, padded moving blankets, and tape to safeguard items
- Ensured secure transport by strategically strapping items over protective padding within the truck.
- Operated powered industrial equipment such as forklifts safely and efficiently in accordance with company policies and procedures.
- Prepared bills of lading, invoices, labels, shipping documents. as needed.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Communicated with carriers concerning pick-up times and routes for deliveries.
- Packed boxes and stock using organizational guidelines.
- Entered shipment details into database.
- Used boards and pallets to stack freight at designated locations.
- Verified shipping labels as orders came in.
- Recorded numbers of units handled or moved on daily production sheets or work tickets.
- Scanned and documented freights and assigned appropriate marking labels with identifying information.
- Reviewed size and weight of packages to verify conformance with service requested.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Inspected and reported or repaired damaged cargo.
- Loaded materials into vehicles and installed strapping, bracing or padding to prevent shifting or damage in transit.
- Secured items in truck by strapping over protective padding.
Freight Team Associate
The Home Depot Inc.
Sunnyvale, CA
12.2020 - 10.2021
- Played an integral role in the efficient logistics process by skillfully unloading incoming deliveries and loading outgoing shipments, employing manual techniques as well as dollies and carts
- Conducted thorough reviews of labeling and stock placement, ensuring accurate pricing and content details for on-shelf inventory and enhancing the information presented to customers
- Demonstrated exemplary adherence to safety regulations while operating heavy equipment, such as forklifts, for the secure transportation of pallets of inventory items
- Displayed a keen eye for detail by promptly identifying and either reporting or personally repairing damaged cargo, contributing to the overall quality of shipments
- Executed strategic handling of various freights using a variety of equipment, including forklifts, pallet jacks, and reach trucks, enhancing efficiency in the transportation process.
- Unloaded trucks using forklift or other manual methods as needed.
- Transported pallets of inventory items using forklift, observing safety rules in operating heavy equipment.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Food Service Worker
Safeway
Mountain View, CA
01.2020 - 08.2021
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Maintained order and cleanliness of work areas to conform with health codes.
- Maintained professional demeanor during interactions with customers and co-workers.
- Set up, restocked and cleaned dining areas.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Received food orders from individuals and explained offerings.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Packaged and bagged cooked food and prepared items.
- Made meals in accordance with company standards and requirements.
- Prepared variety of foods according to exact instructions and recipe specifications.
Access Security
Cedar Fair
Santa Clara, CA
08.2017 - 01.2020
- Maintained a watchful eye over restricted areas, skillfully thwarting any unauthorized access attempts while creating an atmosphere of unwavering security
- Embarked on comprehensive patrols of industrial and commercial sites, standing as a vigilant sentinel against potential intruders and safeguarding against any breaches
- Displayed confident leadership in addressing rule infractions and violations, swiftly taking corrective action to preserve a safe and compliant environment, including the effective eviction of offenders
- Executed meticulous searches of individuals and their belongings, employing advanced techniques and heightened attention to detail to uncover and confiscate prohibited items and potential threats
- Illustrated an unwavering dedication to safety by promptly identifying and reporting potential hazards, catalyzing swift responses for remediation and actively contributing to a fortified, secure environment.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained schedule of class assignments to meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Fire Prevention And Safety Technology -
Mission College
Skills
- English
- Spanish Languages
- Diligently inspected, reported, and swiftly repaired damaged cargo, ensuring shipment integrity
- Methodically verified shipping labels for accuracy upon order receipt, reducing potential errors
- Maintained meticulous records by entering precise shipment details into the database
- Expertly stabilized and guided freights within weight restrictions, utilizing slings and hooks for safety
- Proficiently operated forklifts, pallet jacks, and reach trucks to transport freights efficiently
- Utilized advanced scanning technology to track parcel information, condition, and receipt status
- Employed protective measures including cling film, padded moving blankets, and tape to safeguard items
- Ensured secure transport by strategically strapping items over protective padding within the truck
- Application Security
- Access Control
- Access Management
- Professionalism
- CCTV Monitoring
- Customer Service
- Security Team Coordination
- Pattern Recognition
- Incident Reporting
- Team Training
- CPR Certified
- Physical Stamina
- Adaptable and Flexible
- Reliable and Responsible
- Punctuality
- Honest and Dependable
- Active Listening
- Team Player
- Professional Demeanor
- Patrolling
- Risk Assessment
- Surveillance
- Security Needs Assessment
Timeline
Security Specialist
Trident Security
03.2022 - 01.2024
Freight Handler
FedEx
08.2021 - 01.2022
Freight Team Associate
The Home Depot Inc.
12.2020 - 10.2021
Food Service Worker
Safeway
01.2020 - 08.2021
Access Security
Cedar Fair
08.2017 - 01.2020
Fire Prevention And Safety Technology -
Mission College
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