Francisco Meza
Oklahoma City,OK
Summary
Driven individual with 3 plus years of warehouse management experience and 3 plus years of customer service, wanting to expand my fields of knowledge in every industry. My goal is always to do more and succeed. I am always willing to take the extra step and put my self in positions to learn.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Player
ASICS
Oklahoma City, OK
07.2023 - Current
- Met or exceeded sales goals and worked as team player in supporting other sales.
- Greeted customers and directed to requested products.
- Improved customer satisfaction by promptly locating items and providing product information.
- Stocked shelves to match planogram images and instructions.
Delivery Dept. Manager
Mathis Home
Oklahoma City, OK
08.2019 - Current
- Conducted regular performance evaluations for staff members, identifying areas for improvement and implementing targeted action plans.
- Implemented data analysis tools to track department performance metrics, using insights gained from this information to drive continuous improvements in service quality.
- Promoted a culture of continuous learning within the department by encouraging staff members to continue working with upper management to expand their knowledge.
- Oversaw inventory management within the delivery department, ensuring accurate tracking of products and efficient inventory management.
- Improved delivery prep efficiency by streamlining department processes and implementing new unboxing strategies.
- Led department meetings to discuss performance objectives, ongoing initiatives, and opportunities for improvement within the delivery prep process.
- Supervised delivery staff and general productivity to ensure goals for the day were being met.
Education
U. S. Grant High School
Oklahoma City, OK05.2021
Skills
Inventory control
Customer service
Office 365
Training
Problem solving
Goal oriented
Time management
Attention to detail
Certification
Fortlift
Lift truck
Tugger
Languages
Spanish
Native or Bilingual
Timeline
Team Player
ASICS
07.2023 - Current
Delivery Dept. Manager
Mathis Home
08.2019 - Current
U. S. Grant High School