Francisco Moro
Orlando,FL
Summary
Proven leader with extensive experience in retail management, notably at William Sonoma, where I excelled in inventory control and staff development. Skilled in fostering customer satisfaction and streamlining store operations, my approach combines strong leadership with a keen focus on retail inventory management, driving team performance and maintaining high cleanliness standards.
Overview
9
9
years of professional experience
Work History
Closing Supervisor
William Sonoma
Orlando, FL
08.2023 - 12.2024
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Managed daily operations of the store, including closing procedures.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Performed daily cash management duties including deposits, audits.
Key Holder Supervisor
Sur La Table
Boston, MA
07.2018 - 09.2020
- Performed daily cash management duties including deposits, audits.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Collaborated with management to determine key tasks and delegate to staff members.
- Handled customer inquiries and complaints with professionalism and patience.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Supported the Store Manager in daily operations activities as needed.
Stock Room Supervisor
Armani Exchange
Boston, MA
03.2016 - 06.2018
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Managed daily tasks such as labeling boxes, sorting orders according to priority level.
- Facilitated the return process for damaged or defective products.
- Stocked shelves with merchandise to ensure availability of products for customers.
Education
High School Diploma -
South Boston High School
Boston, MA06-2007
Skills
- Customer service focus
- Strong leadership
- Staff training and development
- Retail inventory management
- Store organization
- Inventory control
- Task delegation
References
References available upon request.
Timeline
Closing Supervisor
William Sonoma
08.2023 - 12.2024
Key Holder Supervisor
Sur La Table
07.2018 - 09.2020
Stock Room Supervisor
Armani Exchange
03.2016 - 06.2018
High School Diploma -
South Boston High School
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