Francisco Munro
Chino Valley,AZ
Summary
At Dollar General Market, excelled as a Sales Associate by enhancing customer satisfaction and loyalty through outstanding service and problem-solving skills. Demonstrated expertise in cash handling accuracy and multi-tasking, significantly contributing to team success. Known for reliability and professional demeanor, adeptly managed high-stress situations, ensuring a welcoming environment for all customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dollar General Market
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers..
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Yavapai Accommodation School
Prescott, AZ05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Cash Handling
- Cash Register Operation
- Stocking and Receiving
Good with tools
General knowledge on mechanical tools and gardening tools.
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Sales Associate
Dollar General Market
06.2022 - Current
High School Diploma -
Yavapai Accommodation School
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