Summary
Overview
Work History
Education
Skills
Languages
Certification
Websites
Timeline
Generic

Francisco Parra

Davenport

Summary

Bilingual professional with 20+ years in sales, customer service, banking, and logistics. Proven track record as a Class A Route Driver for Cheney Brothers and Sysco in the U.S. Established a successful career at Banesco Banco Universal in Venezuela, excelling in agricultural and government banking. Holds advanced degrees in management sciences and marketing, emphasizing commitment to service excellence and teamwork.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Class A Route Driver

Cheney Brothers Inc.
Orlando
11.2024 - Current
  • Ensured timely product deliveries to various locations while optimizing route efficiency.
  • Communicated delivery schedules and customer needs to maintain service satisfaction.
  • Maintained a professional appearance and demeanor while representing the company.

Class A Local Delivery Truck Driver

SYSCO Food Services
Orlando
11.2021 - 07.2024
  • Transported food products to various locations using delivery truck.
  • Safely operated equipment for loading and unloading vehicles, securing items effectively.
  • Delivered exceptional customer service during transport, addressing concerns promptly.

Delivery Driver

City Furniture
Orlando
11.2020 - 10.2021
  • Ensured timely and accurate delivery of furniture to customers.
  • Drove safely across various weather conditions, including rain and snow.
  • Loaded, secured, and unloaded cargo efficiently to maintain delivery schedules.

Delivery Driver

UST Select (Amazon DSP)
Orlando
10.2019 - 10.2020
  • Efficiently delivered packages to various locations within designated time frames.
  • Operated delivery vehicles safely, adhering to traffic regulations and company policies.
  • Resolved customer inquiries regarding delivery schedules promptly to ensure satisfaction.

Delivery Driver

Token Logistics (Amazon DSP)
Orlando
10.2018 - 09.2019
  • Executed efficient package deliveries to diverse locations within defined time frames.
  • Adhered to traffic regulations and company policies while operating delivery vehicles.
  • Handled loading and unloading of packages meticulously to avoid damage.

Cashier

Publix
Orlando
03.2019 - 07.2019
  • Processed customer transactions efficiently and accurately.
  • Greeted customers and answered any questions they had about the store's products and services.

Delivery Driver

Douce France Bakery
Orlando
04.2018 - 09.2018
  • Executed timely deliveries of bread products to multiple locations along scheduled routes.
  • Efficiently loaded and unloaded products to ensure punctual delivery.

Lobby Attendant

Hilton Destination Parkway
Orlando
02.2017 - 12.2017
  • Maintained cleanliness and organization of the lobby area and guest waiting spaces.
  • Monitored lobby activities to ensure guest satisfaction and safety at all times.

Runner

Holiday Inn Resort Orlando Suites - Waterpark
Orlando
10.2016 - 02.2017
  • Delivered guest requests promptly within hotel premises.
  • Facilitated efficient delivery of guest requests to enhance hotel service.

Account Manager

Agricultural Banking - Banesco Banco Universal
Caracas
07.2015 - 09.2016
  • Managed agricultural loan portfolios to ensure compliance with financial regulations and client satisfaction.
  • Analyzed client needs to recommend appropriate banking products.
  • Resolved client inquiries swiftly to enhance overall service experience.
  • Provided training on banking products for new clients, facilitating informed decision-making.
  • Facilitated processing and approval of agricultural loans to promote business growth.
  • Cultivated strong client relationships to foster satisfaction and retention.

Account Manager

Government Banking - Banesco Banco Universal
Caracas
03.2009 - 07.2015
  • Managed financial service partnerships with local government entities to enhance service delivery.
  • Oversaw collaborations with municipal leaders, resulting in improved service outcomes.

Sales Associate

Todoticket - Banesco Banco Universal
Caracas
02.2007 - 03.2009
  • Delivered comprehensive sales services to enhance company performance.
  • Provided exceptional sales services to drive company growth.

Financial Advisor

Banesco Universal Bank
Caracas
02.2004 - 02.2007
  • Developed personalized financial plans and investment strategies for clients.
  • Prepared detailed reports summarizing client portfolios and performance metrics.
  • Cultivated strong client relationships through regular communication and follow-ups.

Cashier

Banesco Universal Bank
Caracas
02.2002 - 02.2004
  • Managed cash register and balanced daily cash drawer.
  • Processed customer transactions efficiently and accurately.

Education

Master of Science - Management Science

Caribbean International University
Curacao
05-2015

Bachelor of Science - Management Science

Caribbean International University
Curacao
05-2013

Some College (No Degree) - Marketing Management

IUTAR
Caracas

Skills

  • Communication skills
  • Conflict resolution
  • Customer service
  • Route optimization
  • Time management
  • Attention to detail
  • Team collaboration
  • Product sales
  • Inventory management
  • Relationship building
  • Sales analytics
  • Decision-making
  • Sales techniques
  • Organizational skills
  • Direct sales
  • Analytical thinking
  • Sales presentations

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

Certifications & Training


Customer Service & Sales

Quality of Service and Sales Promotion – Banesco

Sales Techniques – Quaker Products

The 7 Habits of Highly Effective People – Franklin Covey

Focus – Franklin Covey

A Team of Winners in Service Quality – Banesco

Care Me Well, Teamwork and Enjoyment – Banesco

Macroeconomics – Banesco

Bank Lending Levels I, II, III – Banesco

Organizational Culture

Making the Difference – Banesco

Timeline

Class A Route Driver

Cheney Brothers Inc.
11.2024 - Current

Class A Local Delivery Truck Driver

SYSCO Food Services
11.2021 - 07.2024

Delivery Driver

City Furniture
11.2020 - 10.2021

Delivery Driver

UST Select (Amazon DSP)
10.2019 - 10.2020

Cashier

Publix
03.2019 - 07.2019

Delivery Driver

Token Logistics (Amazon DSP)
10.2018 - 09.2019

Delivery Driver

Douce France Bakery
04.2018 - 09.2018

Lobby Attendant

Hilton Destination Parkway
02.2017 - 12.2017

Runner

Holiday Inn Resort Orlando Suites - Waterpark
10.2016 - 02.2017

Account Manager

Agricultural Banking - Banesco Banco Universal
07.2015 - 09.2016

Account Manager

Government Banking - Banesco Banco Universal
03.2009 - 07.2015

Sales Associate

Todoticket - Banesco Banco Universal
02.2007 - 03.2009

Financial Advisor

Banesco Universal Bank
02.2004 - 02.2007

Cashier

Banesco Universal Bank
02.2002 - 02.2004

Master of Science - Management Science

Caribbean International University

Bachelor of Science - Management Science

Caribbean International University

Some College (No Degree) - Marketing Management

IUTAR