Francisco Pena
Tampa
Summary
Highly qualified Electronics Technician with a strong background in assembling, testing, and troubleshooting electronic components and systems. Proficient in soldering, reading blueprints, and using a wide range of assembly tools and equipment. Possesses a proven track record of contributing to team success through technical expertise. Known for exceptional work ethic and ability to excel in a fast-paced environment.
Overview
15
15
years of professional experience
Work History
Electronic Repair Technician Level II
Freedom Electronics
05.2024 - Current
- Enhanced customer satisfaction by diagnosing and repairing electronic devices efficiently and accurately.
- Reduced repair time for complex issues by implementing effective troubleshooting techniques.
- Increased team productivity by training and mentoring junior technicians on best practices and safety protocols.
- Streamlined workflow with the organization of tools, equipment, and workspaces, reducing downtime between repairs.
- Collaborated with team members to develop innovative solutions for challenging repair problems.
- Maintained high-quality standards by conducting thorough testing procedures following each repair job.
- Consistently met or exceeded performance metrics, demonstrating exceptional technical proficiency in electronics repair work.
- Contributed to business growth through the timely completion of service orders and excellent customer feedback.
- Kept up-to-date with industry advancements for improved diagnostic processes and enhanced device functionality after repairs.
- Minimized return rates through meticulous attention to detail when completing repairs, ensuring long-term reliability of devices serviced.
- Performed root cause analysis on non-functional devices to identify underlying issues before initiating repair procedures.
- Developed a strong knowledge base across various electronics brands, enabling swift identification of common malfunctions unique to particular models.
- Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
- Tracked diagnostic results and collaborated with managers to resolve issues.
Mechanical Repair Technician
Freedom Electronics
10.2023 - 04.2024
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Maintained compliance with regulatory standards and safety requirements.
- Organized work to meet demanding production goals.
- Tested components and systems to evaluate performance and identify concerns.
- Addressed routine equipment maintenance according to established schedule.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Electronic Technician
Pena's Technology Services
01.2010 - 07.2023
- Assembled, soldered, and tested electronic components according to written specifications and blueprints, meeting all quality standards.
- Conducted in-depth performance tests of components and systems, identifying and resolving design-related issues.
- Utilized a wide range of hand tools and assembly equipment for efficient production.
- Led preventative maintenance efforts to ensure equipment reliability and minimize downtime.
- Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
- Collaborated with cross-functional teams to optimize assembly processes and achieve production goals.
System Support Engineer
Desoft
12.2008 - 07.2023
- Worked with various departments on integrating new processes for software and manual usage.
- Offered technical guidance and advised users of alternative approaches when troubleshooting.
- Efficiently resolved myriad of technical issues concerning software installation and network connectivity.
- Analyzed and managed software patches and versions necessary for successful operating system upgrades.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Communicated with clients to verify roots and causes of computer problems.
- Upgraded operating systems and computer software to perform compatibility with programs.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
Education
Bachelor of Science - Mechanical Engineering
Matanzas University
Matanzas, Cuba 07.1987
Skills
- Circuit Board Repair
- Electronic Design
- Electrical System Inspection
- Test Equipment
- Soldering
- Equipment Installation
- Technical Writing
- Wiring Diagrams
- Mechanical & Electrical Systems
- Voltage Testers & Oscilloscopes
- Hand and Power Tool Operation
- Diagnosis and Troubleshooting
- Circuit board repair
- Surface Mount Technology
- Analog Electronics
- Digital electronics
- Component identification
- Mechanical Systems
- Soldering and wiring
- Installation
- Specialized Testing Equipment
- Defect Correction
- Components and Parts Replacement
- Circuitry Assembly
- Multitasking Abilities
- Reliability
- Performance Evaluation
- Preventive Maintenance
- Voltage and Current Meters
- Electrical systems installation
- Stress Tolerance
- Adaptability and Flexibility
- Diagnostic Procedures
- Visual Inspection
- Hardware troubleshooting
- Professional Demeanor
- Maintenance Standards Preparation
- System evaluation
- Organizational Skills
- System diagnostics
- Equipment Setup
- Wire Stripping
- Product Testing
- Analytical Thinking
- Continuity Testing
- Electronics Units Assembly
- Precision Instruments
- Functional Specifications Compliance
- Attention to Detail
- Blueprint and Schematic Reading
- Codes and Standards Compliance
- Testing
- Continuous Improvement
- Troubleshooting
- Functional Testing
- Technical Documentation
- Hardware diagnostics
- Audio Electronics
- Electro-Mechanical Systems
- Oscilloscope Operation
- Digital Multimeter Proficiency
- Power Supply Testing
- Component-Level Repair
- Electronic Circuit Analysis
- Schematic reading
- Diagnostic Testing
- Component Testing
- Control Circuitry
- Technical issue resolution
- Problem-solving abilities
- Instrumentation Repair
- Electronic Measurements
- Equipment Maintenance
- Component Replacement
Timeline
Electronic Repair Technician Level II
Freedom Electronics
05.2024 - Current
Mechanical Repair Technician
Freedom Electronics
10.2023 - 04.2024
Electronic Technician
Pena's Technology Services
01.2010 - 07.2023
System Support Engineer
Desoft
12.2008 - 07.2023
Bachelor of Science - Mechanical Engineering
Matanzas University
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