Sales professional with a track record at The Walt Disney Co., generating over $2 million in annual sales. Expertise in relationship building, leadership, and training, leveraging strong communication and strategic sales techniques to drive team success. Recognized as a top performer in competitive markets.
Overview
42
42
years of professional experience
Work History
Sales Guide-Advance Sales Associate
The Walt Disney Co.- Disney Vacation Club
04.2001 - Current
Interact with Walt Disney World guests and generate sales leads.
Achieved Leadership Circle for top sales performance.
Trained and mentored new Cast Members to increase productivity, performance, and growth.
Set new records in sales on Disney Cruise Line
Partnered with leadership to enhance current practices and procedures of the DVC Cruise Team during the launch of the DVC presence aboard the Disney Wonder.
Exceeded sales of more than $2 million per year.
Partner with multiple lines of business within Walt Disney World to build relationships and improve sales performance.
Work closely with Sales and Marketing leadership teams to enhance communication and improve departmental performance.
Facilitator of training for new Disney cast members.
Group Sales Presenter
Account Manager
Imaging Solutions (Xerox)
04.2001 - 02.2002
Managed over 400 Xerox accounts in Seminole County, FL
110% of plan in office equipment sales
Account Manager
IKON Office Solutions
06.2000 - 01.2001
Managed Canon, Ricoh and Oce copier accounts in Orange County, FL
Surpassed goal by 103% in office equipment sales
Service Agent Technical Specialist
Xerox Corporation
01.1984 - 06.2000
Manager/Trainer/Mentor of Technical Service Agents
Responsible for resolving all escalated technical and customer issues
Developed action plans that decreased cost and improved overall performance
Facilitator of training and technical support for all new hires
Regional Technical Specialist covering Southern California and Las Vegas
Sales Associate, GSCC – Global Sales Call Center at Walt Disney World – Disney Vacation ClubSales Associate, GSCC – Global Sales Call Center at Walt Disney World – Disney Vacation Club
Vacation Advisor/Customer Service Representative at World Disney World/Disney Vacation ClubVacation Advisor/Customer Service Representative at World Disney World/Disney Vacation Club