Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Francisco Ponce

Soquel,CA

Summary

Dynamic and results-driven professional with experience, excelling in customer service, and cash handling. Proven ability to enhance team collaboration and streamline operations, leveraging strong project management and data analysis skills to achieve sales targets and ensure client satisfaction. Bilingual in Spanish and English, committed to delivering exceptional results.

Overview

6
6
years of professional experience

Work History

Retail Associate Team Lead

Sunshops inc.
Santa Cruz , CA
06.2023 - Current
  • Delivered exceptional customer service to guarantee positive shopping experiences.
  • Managed cash transactions, restocked inventory, and upheld store presentation standards.
  • Collaborated with team members to enhance daily operations and achieve sales targets.

Event Operations Assistant (Red Hat)

Monterey Bay Football Club
Seaside, CA
05.2022 - 10.2024
  • Facilitated game-day operations in collaboration with officiating staff and ESPN broadcast team.
  • Coordinated logistics and communication to ensure seamless execution of live sporting events.

General Merchandise Team Member

Target
Capitola, CA
10.2020 - 08.2021
  • Managed inventory flow, unloaded shipments, and restocked merchandise.
  • Delivered customer support across departments, including cashier coverage.

Landscaper

Self Employed Web
Santa Cruz, CA
01.2020 - 01.2021
  • Maintained residential properties: weed removal, trimming trees, and lawn care.
  • Delivered timely, quality services with attention to client satisfaction.

Dishwasher

Little Tampico Restaurant
Soquel, CA
08.2020 - 10.2020
  • Maintained cleanliness and health standards in a fast-paced restaurant environment.

Parking Attendant

Santa Cruz Seaside Company
Santa Cruz, CA
06.2019 - 08.2019
  • Handled cash transactions and directed traffic during peak hours.
  • Ensured efficient flow and safety in a high-traffic area.

Education

BBA - Management & International Business

California State University, Monterey Bay
Seaside, CA
05-2025

Skills

  • Bilingual: Spanish and English
  • Project management
  • Customer service & Cash Handling
  • Technical: Microsoft Excel, Microsoft Word, Python (Jupyter Notebook)
  • Inventory control
  • Team collaboration
  • Data analysis
  • Strategic planning
  • Problem solving

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Accomplishments

  • CSUMB Men’s Soccer Team: Student-Athlete and Member of Leadership Group
  • Academic All-District Team (2023): Recognized for academic and athletic excellence
  • Top 10 in Career Games Played: CSUMB Men’s Soccer history

Timeline

Retail Associate Team Lead

Sunshops inc.
06.2023 - Current

Event Operations Assistant (Red Hat)

Monterey Bay Football Club
05.2022 - 10.2024

General Merchandise Team Member

Target
10.2020 - 08.2021

Dishwasher

Little Tampico Restaurant
08.2020 - 10.2020

Landscaper

Self Employed Web
01.2020 - 01.2021

Parking Attendant

Santa Cruz Seaside Company
06.2019 - 08.2019

BBA - Management & International Business

California State University, Monterey Bay

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