FRANCISCO REGALADO
Pasadena,CA
Overview
3
3
years of professional experience
Work History
Assistant Teacher
PASADENA WALDORF SCHOOL
Altadena, CA
09.2023 - Current
- Participated in training courses and professional development opportunities to improve teaching skills
- Encouraged student participation and challenged students to think critically
- Supported successful inclusion of children with special needs
- Practiced positive, consistent discipline in classroom management
- Developed innovative approaches to engage students in the learning process through interactive activities and projects
- Facilitated developmentally appropriate daily activities for students
- Communicated regularly with parents regarding student progress, behavior issues, or academic concerns
- Collaborated with teacher in adapting curriculum to meet individual student goals
- Developed and maintained consistent, positive relationships with children
- Facilitated collaborative problem solving activities within the classroom setting
Summer Camp Director
BRAINS AND MOTION
Pasadena, CA
06.2024 - 08.2024
- Ensured compliance with local health and safety codes by regularly inspecting facilities, equipment, and materials used in the camp
- Maintained accurate records of camper attendance, medical forms, emergency contacts, transportation arrangements
- Organized fundraising campaigns with local businesses in order to raise money for new programming initiatives
- Checked on campers with medical needs or disease symptoms and communicated with nurses regarding treatment
- Coordinated staff meetings with emphasis on unified team efforts and passionate service for participants
- Planned weekly events such as themed days or special guest speakers to ensure a fun atmosphere at the camp
- Organized and led group activities for customers, such as exercise routines, athletic events and arts and crafts
- Resolved customer complaints regarding worker performance and services rendered
Medical Biller and Coder
Angeles Medical Clinic
Los Angeles, CA
03.2022 - 09.2023
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.
Manager
EL MUNCHIES
Glendale, CA
08.2021 - 05.2022
- Counseled and disciplined employees, driving performance improvement
- Delegated tasks, freeing up time to focus on higher-value activities
- Created weekly schedules based on predicted staffing needs, budgets and employee requests
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Reduced workplace safety or health hazards by enforcing work practices and procedures
Education
Associate In Engineering Technology -
Pasadena City College
Pasadena, CA09.2022
Skills
- Parent-teacher communication
- Behavior management
- Oral communication
- Lesson planning
- HIPAA compliance
- Payment posting
- Insurance verification
- ICD-10 proficiency
- CMS-1500 form completion
- Patient account management
- Medicare and medicaid billing
- Claim submission
- Medical coding expertise
- Diagnostic coding
- Appeals processing
- Procedural coding
- Workers' compensation billing
- Commercial insurance billing
- Revenue cycle management
- UB-04 form completion
- Denial management
- CPT coding
- Disability claims process
- HCPCS level II coding
- Anatomy and physiology
- Medical billing procedures
- Claims processing
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Operations management
- Strategic planning
- Project management
- Cross-functional teamwork
- Project planning
- Customer relationship management (CRM)
- Performance management
- Staff development
- Shift scheduling
- Sales techniques
- Policy implementation
- Conflict resolution
- Sales management
- Schedule preparation
- Problem-solving
- Complaint handling
- CRM software
- Data entry
- Help desk support
- Call center experience
- Live chat support
- Ticket management
- Quality assurance
- Product knowledge
- Active listening
- Sales support
- SLA
- Customer response
- Appointment scheduling
- Product or service support
- Salesforce
- Payment processing
Accomplishments
Humanitarian Award
All city Baseball
Languages
English
Native or Bilingual
Spanish
Professional Working
Additional Information
Volunteer Work for Wells Fargo
-Homeless food Drive
-Camp Counselor For Battered Familes
Timeline
Summer Camp Director
BRAINS AND MOTION
06.2024 - 08.2024
Assistant Teacher
PASADENA WALDORF SCHOOL
09.2023 - Current
Medical Biller and Coder
Angeles Medical Clinic
03.2022 - 09.2023
Manager
EL MUNCHIES
08.2021 - 05.2022
Associate In Engineering Technology -
Pasadena City College