Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Francisco Rios

Tempe,AZ

Summary

Dynamic and dedicated professional with a strong background in customer service at Cheesecake Factory Inc. Skilled in CPR and AED, I excel in team collaboration and effective problem-solving. Known for fostering positive guest experiences and maintaining high standards of cleanliness and safety, I thrive in fast-paced environments while ensuring customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

BUSSER

Cheesecake Factory Inc
Tempe, AZ
01.2025 - Current
  • Maintained a friendly attitude towards customers at all times.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Ensured that each table was properly set before seating guests.
  • Performed closing duties, such as resetting tables and tidying service areas, to prepare for the next day.
  • Wiped and restocked tables, including taking dirty dishes to the dish pit.
  • Polishing glasses, plates, and silverware.
  • Restocked tables with glassware and utensils, maintaining adequate workstation supplies.
  • Communicated with kitchen staff regarding any special requests from customers.

DONUTEER

Voodoo Donut
Tempe, AZ
10.2024 - 12.2024
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Responded quickly to meet customer needs and resolve problems.
  • Acts with integrity, honesty, and the passion that promotes a positive work environment.
  • Creates meaningful connections with guests, discovers guest needs, and responds with guest focused attitude.
  • Takes and fulfills guest orders, process payments, make accurate change, and follows cash handling procedures.
  • Cleans and stocks food preparation areas, floors, cooking surfaces, and utensils; assists with the cleaning of any other areas as directed.
  • Cooks and prepares food according to production guidelines, food safety and sanitation procedures.
  • Operates large-volume cooking equipment such as fryers, warmers, mixers, and convection ovens.
  • Reports any safety, product quality, or guest concerns to their management team; assists with resolution as directed.
  • Works with chemicals used in cleaning and sanitizing.
  • Maintains regular and consistent attendance and punctuality.

LIFEGUARD/SWIM INSTRUCTOR

Desert Recreation District
La Quinta, CA
07.2023 - 08.2024
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Creating and implementing swimming curriculum into lesson plans for adults and children.
  • Promoted water safety awareness with educational presentations to youth classes.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Instructed and supported other instructors in providing quality swimming lessons to students of all ages and skill levels.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Provided first aid care to injured patrons before paramedics arrived on scene.

Education

Bachelor of Science - ELECTRICAL ENGINEERING

Arizona State University
Tempe, AZ
05.2028

High School Diploma -

Shadow Hills High School
Indio, CA
05.2024

Skills

  • CPR and AED Trained and Certified
  • Strong Communicator
  • Team Collaboration
  • Effective Problem-Solver
  • Customer Service
  • Friendly, Positive Attitude
  • Time Management
  • Organizational Skills
  • Computer Skills
  • Calm Under Pressure

Certification

  • AED
  • CPR
  • First Aid
  • Food Handler's Card

Languages

Spanish, Advanced

References

References available upon request.

Timeline

BUSSER

Cheesecake Factory Inc
01.2025 - Current

DONUTEER

Voodoo Donut
10.2024 - 12.2024

LIFEGUARD/SWIM INSTRUCTOR

Desert Recreation District
07.2023 - 08.2024

Bachelor of Science - ELECTRICAL ENGINEERING

Arizona State University

High School Diploma -

Shadow Hills High School

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Francisco Rios