Francisco Rizo
Miami
Summary
Multi-District Management
- Store Openings & Operations
- Budgeting & Financial Analysis
- Team Leadership & Development
- Hiring & Talent Management
- Vendor Selection & Negotiation
- Utilities & Account Management
- Local Store Marketing
- Strategic Planning & Execution
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Operations
Florida Wingmen LLC
Miami
02.1997 - 05.2025
- Dynamic and results-driven Director of Operations with extensive experience overseeing multi-district restaurant operations. Proven expertise in new store launches, team leadership, financial management, and strategy execution. Adept at talent acquisition, development of management teams, vendor negotiations, budgeting, and local marketing initiatives. Committed to driving company growth, optimizing operational efficiency, and exceeding organizational objectives.
Education
Bachelor of Business Administration - Business Administration
UCA
Nicaragua02-1990
Skills
- - Managed operations across multiple districts, ensuring consistent execution of company standards and achievement of business objectives
- Oversaw and supported the successful opening of new stores, including site planning, hiring management teams, establishing utilities, and selecting vendors
- Led recruitment, onboarding, and training of district managers and store-level management, resulting in reduced turnover and elevated team performance
- Developed comprehensive training programs for managers, enhancing leadership capabilities and operational excellence
- Developed and managed budgets for all assigned locations, ensuring effective control of labor, food costs, and operating expenses
- Created and implemented short- and long-term strategic goals aligned with company mission and market opportunities
- Directed local marketing efforts for grand openings and established stores, increasing community engagement and sales
- Established and maintained relationships with vendors to ensure quality, cost-effective solutions for all operational needs
- Continuously mentored managers, driving growth and development within the leadership pipeline
- Opened new accounts for store launches, managing all administrative, compliance, and financial requirements
- Drove achievement of company objectives and goals through collaborative leadership, operational innovation, and continuous improvement initiatives
Certification
- Serve Safe Certificate
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Director of Operations
Florida Wingmen LLC
02.1997 - 05.2025
Bachelor of Business Administration - Business Administration
UCA
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