Francisco Robles
sac
Summary
Landscaping manager with extensive experience in team leadership and project management. Proven track record in ensuring safety compliance and delivering exceptional customer service. Focused on optimizing operations to achieve high client satisfaction and project efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Landscaping Manager
PRIDE Industries
Sacramento
10.2020 - 11.2021
- Supervised daily landscaping operations and team activities.
- Trained new staff on safety protocols and equipment usage.
- Managed inventory of landscaping tools and supplies effectively.
- Communicated with clients to understand their landscaping needs.
- Ensured compliance with environmental regulations and best practices.
- Assigned tasks to team members and monitored their progress.
- Inspected properties regularly to identify any potential hazards or safety concerns that need attention.
Associate Account Manager
Crossroads
Sacramento
02.2020 - 10.2020
- Managed client inquiries and provided timely responses to enhance satisfaction.
- Coordinated communication between clients and internal teams to ensure clarity.
- Organized account meetings, taking notes and tracking action items for follow-up.
- Resolved customer complaints in a timely manner.
- Managed multiple projects simultaneously while meeting deadlines.
- Developed relationships with key customers, partners, and vendors.
- Acted as main point of contact in matters relating to client concerns and needs.
- Onboarded new team members to integrate into organization.
Crew Leader
Crossroads
Sacramento
11.2019 - 02.2020
- Supervised daily operations and ensured team adherence to safety protocols.
- Trained new crew members on equipment use and company procedures.
- Coordinated task assignments to optimize workflow efficiency among team members.
- Monitored inventory levels and reported shortages to management promptly.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Assisted in maintaining a clean and organized work environment for the team.
- Mentored newly hired crew members to prepare each for job roles.
Education
High School Diploma -
Ottawa High School
Ottawa, KS06-1992
Skills
- Project management
- Inventory control
- Safety compliance
- Equipment maintenance
- Team leadership
- Staff training
- Client communication
- Customer service
Languages
Spanish
Professional
Certification
DPR issued QAC since 2019
Timeline
Landscaping Manager
PRIDE Industries
10.2020 - 11.2021
Associate Account Manager
Crossroads
02.2020 - 10.2020
Crew Leader
Crossroads
11.2019 - 02.2020
High School Diploma -
Ottawa High School