Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Francisco Rodriguez

Middleburg,FL

Summary

High-Performing and results driven leader with a history of delivering operational gains, seeking cost efficient solutions with a proven track record in the transportation industry. Dynamic transportation specialist with an urge for tackling goals, achieving success and eager to continue to learn more about this exciting industry.

Overview

9
9
years of professional experience

Work History

Ocean Customer Support Rep II

United Parcel Service, UPS
Miami, Florida
08.2023 - 12.2023
  • Assisted in the coordination of air and ocean freight shipments, ensuring timely and cost-effective delivery.
  • Managed communication with international suppliers, freight carriers, and customs brokers to facilitate smooth shipping processes.
  • Oversaw the preparation and verification of shipping documentation, including import/export declarations and certificates of origin.
  • Resolved shipment discrepancies and worked closely with internal teams to address any challenges in the logistics chain.

Logistics Coordinator

Crowley Logistics
Jacksonville, Florida
09.2021 - 08.2023
  • Managed relationships with carriers and negotiated favorable terms to optimize transportation costs.
  • Monitored and tracked shipments, providing regular updates to customers and resolving any issues that arose.
  • Coordinate the daily transportation activities, ensuring the timely and cost-effective delivery of goods.
  • Collaborate with carriers, drivers, and internal teams to resolve issues and ensure smooth operations.

Part-Time Revenue Recovery Auditor

United Parcel Service, UPS
Jacksonville, Florida
01.2015 - 09.2021
  • Analyzed data to identify areas where UPS may be losing revenue due to billing inaccuracies, missed charges, or other factors.
  • Conducted regular quality assurance checks to verify the accuracy and completeness of billing data and documentation.
  • Reviewed shipping records, invoices, and billing statements to identify discrepancies or errors in billing and revenue collection.
  • Ensured compliance with company policies, industry regulations, and legal requirements related to billing and revenue collection.

Education

Bachelor of Arts (B.A.) - Transportation & Logistics -

University of North Florida
12.2020

Skills

  • Problem-Solving
  • Communication Skills
  • Team Collaboration
  • Decision-Making
  • Attention to Detail
  • Adaptability
  • Customer Service
  • Interpersonal Skills
  • Self-Learner
  • Time Management

Languages

  • English - Native
  • Spanish - Native

Timeline

Ocean Customer Support Rep II

United Parcel Service, UPS
08.2023 - 12.2023

Logistics Coordinator

Crowley Logistics
09.2021 - 08.2023

Part-Time Revenue Recovery Auditor

United Parcel Service, UPS
01.2015 - 09.2021

Bachelor of Arts (B.A.) - Transportation & Logistics -

University of North Florida

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Francisco Rodriguez