Francisco Salazar
San Jose,CA
Summary
Dynamic and dedicated professional with experience at Nor Cal Vocational, adept at empowering clients through personalized goal-setting and action plans. Skilled in Microsoft Excel and time management, I foster positive relationships and enhance client satisfaction, demonstrating a commitment to ethical practices and continuous improvement in mental health counseling.
Higher education professional with strong foundation in academic coursework and extracurricular involvement. Known for collaborative efforts and consistent contribution to team success. Reliable and adaptable, able to meet evolving needs while maintaining focus on achieving goals. Proficient in research, communication, and problem-solving.
Experienced with academic research, project management, and effective communication. Utilizes analytical skills to evaluate complex information and deliver well-informed conclusions. Knowledge of time management and adaptability ensures consistent high performance in diverse academic settings.
Motivated student working toward psychology degreee . . Proven success working within fast-paced, collaborative settings.
Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
1
1
Certification
Work History
College Student
West Valley College
08.2023 - Current
- Met academic standards and expectations to maintain school enrollment.
- Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
- Stored and frequently referenced course syllabi, also noting instructor contact information.
- Attended regularly scheduled instructional classes, taking organized notes and interacting positively.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent communication with students and parents.
- Demonstrated comprehension of textbooks and other assigned reading materials via written and oral presentations.
- Contributed to school-wide improvement initiatives by participating in professional development workshops and sharing best practices with fellow educators.
- Identified struggling students through assessments and provided individualized support to improve their understanding of course material.
- Participated in class discussions, contributing research and learned elements to demonstrate personal enrichment.
- Collaborated on group projects to complete professional deliverables.
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Devised and implemented processes and procedures to streamline operations.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Moving Helper
Zorn Moving And Storage
01.2010 - 06.2023
- Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
- Enhanced team productivity by effectively coordinating tasks and communicating with coworkers to complete moves in a timely manner.
- Demonstrated adaptability by quickly adjusting plans as needed based on changing circumstances or unforeseen challenges during moves.
- Ensured client satisfaction, promptly addressing concerns and resolving issues throughout the moving process.
- Exceeded company efficiency targets by swiftly completing moves without compromising quality or safety standards.
- Assisted clients in assembling furniture upon arrival at new location, providing additional value-added services to enhance their experience.
- Maintained clean workspaces by properly disposing of packing materials and keeping equipment organized during moves.
- Increased customer referrals through exceptional service, resulting in repeat business and positive word-of-mouth advertising.
- Established trust with clients through transparent communication about pricing structures and project timelines from initial consultation through job completion.
- Mentored new hires on best practices and company policies, contributing to the overall success of the team.
- Followed verbal and written instructions to properly move and ship products.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and [Action].
- Moved furniture and boxes using utility dolly and truck ramp.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Door Dash Delivery Driver
DoorDash
01.2021 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Counselor
Nor Cal Vocational
02.2000 - 04.2003
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
- Developed individualized goal-setting tools to empower patients in taking ownership of their progress towards improved mental health.
- Maintained detailed documentation of clinical notes, tracking patient progress throughout the course of treatment.
- Built rapport with diverse client populations, utilizing empathetic listening skills and culturally sensitive therapeutic practices.
- Documented psychiatric services and responses to treatment in patient case files.
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Improved client mental health stability with consistent one-on-one counseling sessions focused on trauma-informed care.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
- Observed and monitored client behavior and responses to treatment.
- Prepared reports to summarize clients' mental health status and treatment progress.
- Stayed current on mental health research to follow new developments and research in mental health field.
Education
Associate of Arts - Counseling Psychology
West Valley College
Saratoga, CA12-2025
GED -
Silicon Valley Adult Education
San Jose, CA07-2022
Skills
- Time management
- Ethical awareness
- Study skills
- Project leadership
- Microsoft Excel
- Academic writing
- Critical reading
- Student advising
- Oral presentations
- Faculty support
- Volunteering
- Attention to detail
- Team collaboration
- Punctual and reliable
- Fast learner
- Positive attitude
- Active learning
- Energetic and enthusiastic
- Flexible schedule
- Basic mathematics
- Social media management
- Social media platforms
- MS office
- Verbal and written communication
- Editing and proofreading
Certification
- Certified Non violent crisis
- Certified fork lift
- Certified to give medication
- Certified C.P.R
Timeline
College Student
West Valley College
08.2023 - Current
Door Dash Delivery Driver
DoorDash
01.2021 - 03.2023
Moving Helper
Zorn Moving And Storage
01.2010 - 06.2023
Counselor
Nor Cal Vocational
02.2000 - 04.2003
Associate of Arts - Counseling Psychology
West Valley College
GED -
Silicon Valley Adult Education
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