Francisco Salgado
Omaha,NE
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
5
5
years of professional experience
Work History
Store Manager
Ace Rent To Own
2044 N 72nd St #7021, Omaha, NE 68134
08.2021 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Mentored new hires during their on boarding process, ensuring well-equipped to excel in their roles from day one.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Interacted well with customers to build connections and nurture relationships.
- Calling up to 100 clients a day.
Cook
Chiptole Mexican Grill
333 N Saddle Creek Rd, Omaha, NE 68131
05.2019 - 07.2020
- Enhancement customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared more than 60 meals efficiently under time constraints for timely service during peak hours.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Education
High School Diploma -
Bryan High School
Omaha, NE05.2020
Skills
- Supply Ordering
- Employee Training
- Store Merchandising
- Customer Service Management
- Revenue Generation
- Retail Inventory Management
- Payroll Management
- Shift Scheduling
- Advertising and Marketing
- Friendly and Positive
- Pricing Strategies
- Retail Merchandise Quality Standards
- Accurate Cash Handling
- Staff Management
- Training and Mentoring
- Bank Deposit Procedures
- Multitasking and Organization
- Goals and Performance
- Sales Coaching
- Sales Strategies
- Customer Service
- Team Leadership
Languages
Spanish
Professional Working
French
Limited Working
Timeline
Store Manager
Ace Rent To Own
08.2021 - Current
Cook
Chiptole Mexican Grill
05.2019 - 07.2020
High School Diploma -
Bryan High School