Francisco Sanchez
Corpus Christi,TX
Summary
With a proven track record at Amazon, I excel in delivering top-notch customer service and navigating complex routes efficiently. My diverse skill set includes advanced cybersecurity knowledge and exceptional bilingual communication abilities. I've led teams to exceed performance goals through strategic business planning and data analysis, showcasing my leadership and analytical prowess. Dynamic Operations Manager with extensive expertise in leveraging advanced computer tools and technologies to streamline operations, enhance productivity, and drive business growth. Skilled in utilizing project management software, data analysis platforms (Excel, Tableau, Power BI), and ERP systems to optimize processes and deliver results.
Overview
11
11
years of professional experience
Work History
Delivery Driver
JCJ contractor (Amazon)
Corpus Christi, TX
09.2024 - Current
- As an Amazon delivery driver, I am an experienced driver with a proven track record of safely and efficiently delivering goods to various locations. I am skilled in navigating diverse routes, utilizing GPS systems, and providing exceptional customer service.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Adhered to all applicable traffic laws while driving the delivery vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Monitored fuel level throughout my shifts and refueled when necessary.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Transported and safely delivered items to prevent damage or loss.
Manager
Amazon
Corpus Christi, TX
03.2022 - 02.2024
- As an Amazon fleet manager, I oversee the operations and maintenance of Amazon's delivery vehicles fleet.
- Managed vehicle acquisition.
- File sharing, password management, and compliance protocols.
- Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) or Google Workspace.
- Familiarity with basic troubleshooting, operating systems (Windows/Mac/Linux), and cloud services like AWS or Azure.
- Ensured the efficient and safe operation of the fleet.
- The fleet manager plays a critical role in maintaining the reliability and efficiency of Amazon's delivery operations.
- Collaborated with cross-functional departments, including inventory control, safety, and quality assurance, to maintain compliance with company standards and regulations.
- Analyzed operational data to identify trends, implement strategic improvements, and meet or exceed performance goals.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted performance reviews for team members.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Coached, mentored and trained team members in order to improve their job performance.
- Recruited and hired qualified candidates to fill open positions.
- Developed and implemented strategic plans to achieve company objectives.
- Analyzed business performance data and forecasted business results for upper management.
Licensed Plumber
City of Corpus Christi
Corpus Christi, TX
01.2021 - 06.2021
- As a City of Corpus Christi worker, I installed cleanouts, repaired leaks, and maintained water main lines.
- I provided assistance to team members during excavation activities.
- Inspected drainage systems for clogs or blockages.
- Located and repaired leaks in water supply lines.
Boat Mechanic
Mosca Custom Flat Fishing Boats
Corpus Christi, TX
01.2014 - 01.2021
- I would do minor repair work, restore motorized and electrical equipment, and conduct routine maintenance.
- Inspected boats for body damage, wear, and tear.
- Diagnosed, repaired, and serviced boats' engines, pumps, electrical systems, and other components.
- Conducted safety inspections of vessels before they went out on the water.
- Tested engines, transmissions, rigging, propellers, navigational and related systems to diagnose malfunctions.
- Mounted motors to boats and operated boats at various speeds on waterways to conduct operational tests.
- Tested marine engines and equipment to determine the need for adjustments or repairs.
Veterinary Technician
Baldwin & Crosstown Animal Clinic
Corpus Christi, TX
01.2016 - 01.2017
- I assisted the veterinary doctors with operation procedures.
- I also learned how to give medications to the animals.
- I was also trained to assist with vaccinations and other procedures that the doctor needed to be done for every animal patient.
- Conducted regular inspections of kennel areas to ensure cleanliness standards were met.
- Ensure the cleanliness and organization of the clinic, maintaining a sterile environment in exam and surgical rooms.
- Provide high-quality nursing care, including monitoring vital signs, and ensuring patient comfort during recovery.
- Assist veterinarians in the diagnosis and treatment of animals by conducting exams, administering medications, and preparing surgical procedures.
- I also worked at the front desk. I answered phones, set appointments, greeted and checked in clients, explained procedures to clients, prepared patient records for surgery admissions, located or created records, reviewed medical history, and maintained facility cleanliness.
Education
High School Diploma -
Roy Miller High School
Corpus Christi, TX06-2013
Skills
- Commercial driving
- Tractor-trailer driving
- Package scanning
- Delivery logging
- Safe driving
- Map reading and navigation skills
- Cybersecurity knowledge
- Schedule preparation
- Data analysis
- Staff management
- Business planning
- Computer skills
- Customer service
- 10 years of plumbing
- Construction work knowledge
- 2 years of Microsoft Word languages
- Sales
- Organizational skills
- B2B sales
- Nutrition
- Interviewing
- Vaccinations
- Veterinary office administration
- Animal examination
- Physical examination
- Tick removal
- Heartworm diagnostic testing
- Vital signs
- Animal handling
- Laboratory skills
- Surgical procedures and support
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Delivery Driver
JCJ contractor (Amazon)
09.2024 - Current
Manager
Amazon
03.2022 - 02.2024
Licensed Plumber
City of Corpus Christi
01.2021 - 06.2021
Veterinary Technician
Baldwin & Crosstown Animal Clinic
01.2016 - 01.2017
Boat Mechanic
Mosca Custom Flat Fishing Boats
01.2014 - 01.2021
High School Diploma -
Roy Miller High School
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