Francisco Sanchez Diaz

• Increased workflow efficiency through effective teamwork, supporting colleagues as needed during busy periods or absences.
• Ensured top-quality results by attentively inspecting each vehicle before releasing it to customers.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.

Started as a Chauffeur and worked my way up as Customer Service Agent. I was in charge of signing and closing contracts for clients.

Transport vehicles from puerto plata, santiago and santo domingo. I also picked up and dropped off passengers from and to the airport. and hotels.