FRANCISCO SEGURA JR

Directed logistics for daily delivery of 250–300 packages to maintain high on-time performance standards.

Surpassed safety metrics through diligent maintenance of a clean driving record and meticulous cargo security practices.

Oversaw customer service operations to improve satisfaction levels. Guided team in utilizing GPS navigation tools for efficient route planning. Implemented time management strategies to optimize workflow.

• Assisted in tankerman operations by monitoring equipment and ensuring safety protocols were followed. Supported loading and unloading of cargo to maintain operational efficiency. Collaborated with team members to address any issues during operations.
• Executed offshore loading and unloading operations for fuel delivery.
• Assisted in navigational watchkeeping to maintain safe vessel operations. Supported cargo handling and mooring procedures to ensure efficient loading and unloading. Aided in bridge equipment maintenance through chipping, painting, and lubrication tasks.

• Assisted customers with inquiries regarding service and repair orders. Supported data entry tasks to maintain accurate records. Processed repair orders efficiently to enhance customer satisfaction.
• Assisted customers in achieving their goals through effective phone communication. Supported cash handling processes and managed invoices accurately. Fostered positive interpersonal relationships to enhance customer satisfaction.

• Directed team to uphold safety, cleanliness, and efficiency in warehouse operations. Oversaw accuracy of products and documentation for incoming and outgoing shipments. Collaborated with operations manager in daily meetings to strategize staffing and scheduling. Leveraged expertise in warehouse management systems to optimize processes. Exercised decision-making skills to empower team in surpassing daily objectives. Managed diverse equipment operations, including forklifts, push-pull devices, slip clamps, lifts, and pallet jacks.

• Achieved high accuracy in product and documentation verification for shipments and receipts through effective team leadership. Fostered collaboration with operations manager to streamline staffing and scheduling processes. Enhanced team performance by making timely decisions and operating diverse equipment including forklifts, push-pull slip clamps, lifts, and pallet jacks.

• Achieved 100% accuracy in product and documentation during shipping and receiving operations. Met daily goals through proficient operation of multiple equipment types. Enhanced operational efficiency by utilizing forklifts, push-pull attachments, slip clamps, lifts, and pallet jacks.