Francisco Shields
Springs,Colorado
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and teamwork. Enhanced store safety and efficiency through organized cart retrieval and damage inspection. Demonstrated strong work ethic and problem-solving abilities, contributing to a 20% reduction in customer wait times. Skilled in active listening and heavy lifting.
Overview
2026
2026
years of professional experience
Work History
Cart Pusher
Walmart
2016 - Current
- Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
- Directed customers to appropriate areas in store to assist with locating products.
- Removed litter from parking lot, planters and cart storage areas.
- Assisted customers in loading groceries into cars.
- Improved customer satisfaction by promptly responding to requests for assistance and maintaining a clean parking lot.
- Gathered carts manually and with remote controlled cart pusher.
- Increased efficiency with organized cart retrieval methods, reducing wait times for customers.
- Assisted customers with loading purchases into their vehicles, demonstrating excellent customer service skills.
- Gathered stray carts throughout store and contributed to maintaining store tidiness.
- Collaborated with other store employees to maintain a clean and safe shopping environment inside and outside the store.
- Assisted in promoting a welcoming atmosphere for all shoppers by greeting customers entering the store when available.
- Reduced potential hazards by promptly collecting stray shopping carts from parking areas and surrounding streets.
- Gathered shopping carts and maintained organized cart storage at store entrance.
- Fostered a positive work environment by collaborating effectively with team members and maintaining open communication channels with management.
- Offered carts to patrons.
- Maintained friendly and enthusiastic attitude with focus on delivering quality customer service.
- Enhanced store safety by regularly inspecting carts for damage and reporting issues to management.
- Aided customers in locating items and provided product information to assist purchase decisions.
Online Reseller Project Research and Development
Ebay
01.2017 - 01.2025
- Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
- Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Managed financial records accurately by maintaining detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.
- Established positive relationships with clients through exceptional customer service skills, leading to repeat business and referrals.
- Analyzed market trends to identify high-demand products, strategically adjusting product offerings to maximize revenue potential.
- Maintained organized storage facilities for physical inventory items, ensuring easy access for quick order fulfillment while minimizing damages or loss of goods.
- Resolved disputes professionally by mediating between buyers and sellers when necessary, preserving the reputation of the online store.
- Continuously expanded product knowledge through research and training opportunities, ensuring the ability to provide expert advice on a diverse range of items offered for sale.
Helping Customers. Setting up Consoles Setting up
Gaming to You
Colorado Springs, CO
01.2014 - 01.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Watson High School.
Colorado Springs, COSkills
- Package handling
- Cart collection
- Punctuality
- Dependability
- Flexibility
- Safety awareness
- Shelf stocking
- Heavy lifting
- Hand-eye coordination
- Snow removal
- Traffic direction
- Item bagging
- Strong work ethic
- Quick learner
- Customer service
- Active listening
- Cash register operation
- Stress tolerance
- Trash removal
- Cart stocking
- Shopping cart collection
- Teamwork
- Attention to detail
- Problem-solving abilities
- Lifting and sorting
- Reliability
- Excellent communication
- Critical thinking
- Order picking
- Decision-making
- Labeling and boxing
- Order picking and processing
- Wrapping and boxing
Timeline
Online Reseller Project Research and Development
Ebay
01.2017 - 01.2025
Helping Customers. Setting up Consoles Setting up
Gaming to You
01.2014 - 01.2015
Cart Pusher
Walmart
2016 - Current
High School Diploma -
Watson High School.