FRANCISCO SILVA
Bellflower,CA
Summary
Experienced Senior Registrar with 5 years of experience successfully handling Emergency registration paperwork, recordkeeping and customer service functions. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently and with upbeat attitude.
Overview
7
7
years of professional experience
Work History
LEAD REGISTRAR
PROVIDENCE ST JOESPHS HOSPITAL
10.2019 - Current
- The Patient Access Lead is responsible for assisting patients during the on-site registration and arrival processes for scheduled and unscheduled visits
- Enhanced data accuracy by streamlining the registration process and implementing an efficient system for tracking student records.
- Reduced errors in patient information by meticulously reviewing registration forms and promptly addressing discrepancies.
- Improved staff efficiency by providing comprehensive training to a team of 15 people on new software tools and database management systems.
- Ensured timely completion of all academic and administrative tasks by effectively prioritizing responsibilities and delegating work among team members.
BARISTA
STARBUCKS
06.2017 - 10.2019
- Take orders, brew coffee, tea and other drinks to customer's specifications
- Baristas may also operate cash drawers and credit card machines.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
HEAD RENTAL COORDINATOR
COMMLINE INC.
11.2016 - 06.2017
- Developed strong relationships with clients, ensuring repeat business and positive referrals.
- Managed inventory control, maintaining accurate records of equipment availability for effective rental coordination.
- Conducted regular inventory audits to ensure accurate record-keeping and prevent potential shortages or overstock situations.
- Coordinated marketing efforts to promote rental services within the community, generating increased awareness among potential clients.
Education
GENERAL EDUCATION -
NORTH TORRANCE HIGH SCHOOL
TORRANCE, CA06.2013
Skills
- Keyboarding
- Experience with EPIC programming
- Experienced with SAGE
- Able to type 60 wpm
- Bilingual - English and Spanish fluent reader and speaker
- Familiar with Microsoft applications (IE: Word, Excel, and Outlook Activities)
- Staff Supervision
- Risk Assessment
- Process Improvement
- Regulatory Compliance
- Records Management
Languages
Spanish
Professional Working
Timeline
LEAD REGISTRAR
PROVIDENCE ST JOESPHS HOSPITAL
10.2019 - Current
BARISTA
STARBUCKS
06.2017 - 10.2019
HEAD RENTAL COORDINATOR
COMMLINE INC.
11.2016 - 06.2017
GENERAL EDUCATION -
NORTH TORRANCE HIGH SCHOOL
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