Summary
Overview
Work History
Education
Skills
Timeline
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Francisco Tolentino

Apache Junction,AZ

Summary

Dynamic and detail-oriented professional with a strong work ethic, experienced at Silent-Aire in operating machinery and training new team members. Proven ability to enhance productivity through effective teamwork and problem-solving skills, while maintaining a safe work environment. Proficient in tool operation and committed to achieving excellence in all tasks.

Overview

23
23
years of professional experience

Work History

Operator

Silent-Aire
09.2024 - Current
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Print reading, make product, clean shop

Order Fulfillment Associate

Master Electronics
02.2021 - 08.2025
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
  • Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
  • Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
  • Induction, customer places order, order picking, order packing, order labeling. Soldering components together to increase value
  • Good interpersonal skills

Janitorial Maintenance

HM-CBRE
01.2024 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Clean, scrub, restore, product restock, mopping and sanitizing.

Owner

365 Painting
06.2012 - 06.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Knowledge of air sprayer or manual rollers. Know how to follow color guide for mixing paint formulas. Prepping, cleaning, and taping off all job site. Remove off old paint coating if necessary. Mix colors and stains or oils to obtain desired colors or consistencies. Apply finishes to buildings, rooms, or structures. Include primer or sealers and moving materials around job site as needed.

Fulfillment Associate

Amazon
10.2020 - 02.2021
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Followed orders precisely for correct items, sizes and quantities.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Prepared and checked outbound shipments for accuracy.
  • Induction, incoming orders are received, stored, packaged, and shipped out to customers diverter, package picker, route package picker, route staging picker, fulfillment.

Correctional Officer

Department of Corrections
04.2002 - 10.2020
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Completed intake paperwork, fingerprints, and searches.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Booked new inmates into facility and processed inmates for release.

Education

High School Diploma -

Buffalo High School
Buffalo, MN

Arizona Department of Corrections -

Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ

Skills

  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Troubleshooting
  • Tool operation
  • Hand and power tools
  • Maintenance and repair
  • Strong work ethic
  • Positive attitude
  • Operate forklifts
  • Operate joey
  • Knowledge in how to drive tractor trailor (semi)

Timeline

Operator

Silent-Aire
09.2024 - Current

Janitorial Maintenance

HM-CBRE
01.2024 - 06.2024

Order Fulfillment Associate

Master Electronics
02.2021 - 08.2025

Fulfillment Associate

Amazon
10.2020 - 02.2021

Owner

365 Painting
06.2012 - 06.2024

Correctional Officer

Department of Corrections
04.2002 - 10.2020

High School Diploma -

Buffalo High School

Arizona Department of Corrections -

Maricopa Community Colleges, Rio Salado Community College
Francisco Tolentino