Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Francisco Torres

Lakewood,WA

Summary

Acquire a customer service position to enhance interpersonal skills and obtain skills that will enrich personal productivity. Dedicated individual with a strong work ethic and adaptable to situations . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Bilingual in Spanish and English.

Overview

6
6
years of professional experience

Work History

QA Marker Repair

Pexco
08.2022 - Current
  • Quality assurance for extruded plastic
  • Provided detailed analysis of product
  • Lifted up to 45lb of boxes
  • Maintained safest methods of repair.
  • Exceeded performance expectations while maintaining strict adherence to deadlines and project specifications.
  • Reduced production errors by carefully following guidelines and paying close attention to detail.

Customer Service Representative

SP+/BLI Airport
10.2019 - 07.2022
  • Maintained airport cleanliness with custodial duties
  • Provided customer service via luggage transportation or answering questions
  • Basic troubleshooting of POS system
  • Upheld airport policies and security
  • Ensured quality and functions of company property and equipment.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Sales Associate

Dollar General
09.2018 - 02.2019
  • Stocked, rotated, sold, and displayed product
  • Maintained cleanliness and efficiency of establishment
  • Awarded for great customer service and work ethic internally
  • Held keys for returns or replacements of products, or voiding transactions
  • Unloaded merchandise off of delivery trucks and managed inventory
  • Learned assistant manager duties.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School Diploma -

Antioch High School
Nashville, TN
07.2018

Skills

  • Personal integrity
  • Always uphold company values - Maintain honesty and accountability
  • Reliable
  • Punctual and ready to work - Ready to learn new skills
  • Adaptive
  • Quick learner - Creative problem solver
  • Materials Selection
  • Specialty designs

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

QA Marker Repair

Pexco
08.2022 - Current

Customer Service Representative

SP+/BLI Airport
10.2019 - 07.2022

Sales Associate

Dollar General
09.2018 - 02.2019

High School Diploma -

Antioch High School

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Francisco Torres