FRANCISCO VALENZUELA
Springfield,IL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Director
HISPANIC WOMEN OF SPRINGFIELD ORGANIZATION
03.2021 - Current
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Managed department budget to ensure adequate resources for staff development and instructional materials.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Interviewed applicants for services and supported application completion as necessary.
- Managed grants efficiently, ensuring timely disbursement of funds and proper allocation to different departments.
- Developed and maintained strong relationships with various donors, fostering trust and collaboration.
- Conducted thorough financial analysis to ensure accurate budgeting for grant applications.
- Organized training workshops for staff members on best practices in proposal writing and grant management techniques.
- Translated documents from English to Spanish.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Interpreted conversations between foreign language-speaking clients and others.
- Scheduled regular outreach exhibitions and educated employees on presentations.
- Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
- Participated in community events to promote services and engage with public.
- Helped vulnerable individuals navigate complex healthcare system.
- Collected data on program effectiveness, utilizing findings to continuously improve service provision and meet community needs.
Restaurant Manager
La Fiesta In Chatham
04.2020 - 02.2021
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Spanish Teacher
Instituto Gardner Mexico
08.2015 - 12.2019
- Developed and wrote curricula in both Spanish and English, often sharing curriculum with other teachers.
- Explored and implemented innovative use of technology in language education.
- Attended department meetings to develop and update course curricula.
- Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
- Used written exercises to test and develop reading and writing foreign languages.
- Enhanced cultural awareness in students by incorporating Spanish customs, traditions, and history into lessons.
Education
Teacher Education
UNIVERSITY UNACAR
CARMEN, CAMPECHE MEXICO08.2014
High School Diploma -
CETIS169
EMILIANO ZAPATA TAB, MEX07.2010
Skills
- Operations Management
- Recruitment and hiring
- Community outreach
- Customer service
- Microsoft Office
- Multitasking Abilities
- Simultaneous Interpretation
- Program Administration
Certification
- Community Health Worker, Illinois Public Health Association - 2021-2023
- ASL Training - 1 SEMESTER 2023
- GED Program LLCC - 2022
Additional Information
I am an individual who harbors a profound passion for extending a helping hand to others. This intrinsic drive to assist those in need is the primary reason behind my continued association with a nonprofit organization. In my tenure with this organization, I have had the opportunity to manage a variety of grants. These grants, under the diligent administration of my team and myself, have been instrumental in providing much-needed assistance to our community and beyond.
My role has also enabled me to forge partnerships with a diverse range of organizations and agencies. The objective of these collaborations has been to promote the spectrum of assistance available to those who require it. My professional journey has not been confined to the role of an Assistant Director. I have also had the privilege of serving as a Community Health Worker.
One of the accomplishments that I take immense pride in is the assistance I have been able to provide to individuals in hospitals. This assistance has taken the form of translation services and guidance on applying for assistance. These experiences have not only been rewarding but have also contributed significantly to my personal and professional growth.
I firmly believe that my skills have been honed and enhanced through these experiences. However, I also acknowledge that learning is a continuous process. Therefore, I strive each day to acquire new skills and broaden my horizons. This relentless pursuit of knowledge and the desire to serve others continue to be the guiding principles of my professional life.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
ASL
Limited Working
Timeline
Assistant Director
HISPANIC WOMEN OF SPRINGFIELD ORGANIZATION
03.2021 - Current
Restaurant Manager
La Fiesta In Chatham
04.2020 - 02.2021
Spanish Teacher
Instituto Gardner Mexico
08.2015 - 12.2019
Teacher Education
UNIVERSITY UNACAR
High School Diploma -
CETIS169
- Community Health Worker, Illinois Public Health Association - 2021-2023
- ASL Training - 1 SEMESTER 2023
- GED Program LLCC - 2022