Summary
Overview
Work History
Skills
Timeline
Generic

Francisco Valladares

Calexico,CA

Summary

Adaptable Dispatch Supervisor with a career spent overseeing workforce requirements and making adjustments based on customer needs. Bilingual individual offering expertise in fleet transportation environments. Ready to tackle new challenges in an office-based setting.

Overview

34
34
years of professional experience

Work History

Postal Support Employee Processing Clerk

USPS
El Centro , CA
10.2023 - Current
  • Operated equipment such as scales and sorters in order to weigh, label, and sort mail pieces.
  • Organized storage area for easy access when retrieving materials needed for processing mail.
  • Responded promptly to customer complaints about delayed or misdirected mail pieces.
  • Tracked missing or lost shipments through use of internal database system tools.
  • Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
  • Ensured that all documents are properly filled out prior to sending out packages.
  • Utilized computer systems to track shipments and update delivery status information.
  • Scanned barcodes on packages using handheld scanners for accurate tracking purposes.
  • Managed inventory levels of supplies needed for successful operation of the post office.
  • Prepared reports summarizing data collected during each shift regarding number of items processed.
  • Maintained records of all processed items including letters, parcels, magazines, newspapers.
  • Organized packages in preparation for delivery.

Supervisor of Operations

Yellow Freight
Calexico, CA
06.1997 - 07.2023
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Addressed customer concerns with suitable solutions.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Conducted employee observations and documented findings.
  • Enforced federal, state, local and company rules for safety and operations.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Presented performance and productivity reports to manager.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Supported accident investigations and prepared related paperwork.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Quarantined chemicals and followed company guidelines, Environmental Protection Agency rules, Department of Transportation regulations and disposal site protocols.
  • Conducted emergency scene risk analysis to determine boundaries, proper personal protective equipment, mitigation, clean up and packaging protocols.
  • Complied with company policies, as well as federal and local requirements, to maintain team and public safety.
  • Supervised safe handling, storage and disposal of hazardous materials.
  • Conducted safety briefings at beginning and end of shifts to inform crews of daily task safety hazards.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Maintained and updated emergency response plans or procedures.

Office Manager

Rashid Customhouse Brokerage
Calexico, CA
06.1990 - 06.1997
  • Arranged and executed product shipping and handled packing, routing and customs declarations.
  • Administered import and export of goods to supervise delivery and manage distribution of goods.
  • Streamlined import-export arrangements by maintaining current information and regulations on licenses, tariffs and restrictions.
  • Maintained subject matter expertise with import and export operations by attending seminars and attending continuing education courses.

Skills

  • Customer Relations
  • Workforce Management
  • Data Entry
  • Cost Control
  • Hazardous Material Specialist
  • Verbal and Written Communication
  • Project Planning
  • Administration and Reporting
  • Performance Tracking and Evaluation
  • Work Planning and Prioritization
  • Scheduling and Coordinating
  • Complex Problem Solving
  • Operations Monitoring
  • Training & Development
  • Microsoft Office
  • Distribution Services
  • Shipping procedures
  • Shipping and receiving proficiency
  • Forklift Operation

Timeline

Postal Support Employee Processing Clerk

USPS
10.2023 - Current

Supervisor of Operations

Yellow Freight
06.1997 - 07.2023

Office Manager

Rashid Customhouse Brokerage
06.1990 - 06.1997

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Francisco Valladares