Francisco Velez
Sanford,FL
Summary
Results-driven Service Manager with 20+ years of multifamily maintenance leadership experience overseeing 300+ unit residential communities. Proven track record of team development, regulatory compliance, capital improvement coordination, budget control, and corporate reporting. Strong technical expertise in HVAC, electrical, plumbing, and preventative maintenance systems. Bilingual in English and Spanish.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Service Manager
Vista Haven Apartments (Highmark Residential)
09.2022 - Current
- Lead all maintenance operations for 336-unit residential community
- Supervise and develop 3 maintenance technicians
- Oversee preventative maintenance and capital improvement projects
- Submit monthly corporate reports including refrigerant logs
- Conduct weekly lighting inspections and monthly safety inspections
- Manage purchasing, inventory, and operating expenses
- Coordinate vendors and maintain compliance standards
- 336 Units | 3 Direct Reports
Service Manager
Windchase Apartments (Highmark Residential)
09.2020 - 09.2022
- Directed maintenance operations for 352-unit community
- Supervised and trained team of 4 technicians
- Managed work orders, unit turns, and preventative maintenance schedules
- Oversaw vendor coordination and capital improvement projects
- Ensured OSHA and refrigerant compliance standards
- 352 Units | 4 Direct Reports
Maintenance Supervisor
Sanford Landing Apartments (SPM, LLC)
07.2014 - 09.2020
- Supervised maintenance team and daily operations
- Managed capital projects and large-scale repairs
- Maintained inventory and budget control
- Ensured regulatory and safety compliance
- 264 Units
Education
Electrical Technician -
Ponce Community College
01.1995
High School Diploma - undefined
Doctor Pila High School
01.1994
Skills
- Maintenance Operations Leadership
- Team Supervision & Development
- Preventative Maintenance Programs
- HVAC (EPA Universal Certified)
- CAMT Certified
- CPO Certified
- Budget & Inventory Control
- Vendor & Contract Management
- Capital Improvements
- Safety & Compliance
- Corporate Reporting
Certification
- CAMT
- CPO
- EPA Universal HVAC Certification
- R410A Certification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Service Manager
Vista Haven Apartments (Highmark Residential)
09.2022 - Current
Service Manager
Windchase Apartments (Highmark Residential)
09.2020 - 09.2022
Maintenance Supervisor
Sanford Landing Apartments (SPM, LLC)
07.2014 - 09.2020
High School Diploma - undefined
Doctor Pila High School
Electrical Technician -
Ponce Community College