Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francisco Vidal

Lakeland,FL

Overview

33
33
years of professional experience

Work History

Garden Center Associate

Walmart
04.2023 - Current
  • Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
  • Increased repeat business through friendly interactions that fostered trust in our expertise.
  • Optimized product presentation by regularly updating display arrangements based on seasonality or trends.
  • Supported successful store operations by maintaining clean, safe, and well-organized work environments.
  • Ensured accurate pricing information on all items throughout the store using price-checking tools when needed.
  • Enhanced customer satisfaction by providing knowledgeable assistance in plant selection and care.
  • Coordinated with other departments to ensure smooth transactions between different areas of the store.
  • Maintained a healthy and organized inventory by timely restocking and proper care of plants.
  • Assisted customers with loading purchases, ensuring a seamless shopping experience.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.

Assistant Manager

Mr. Car Wash
01.2021 - 03.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Cook Shift Leader

El Nuevo Paraiso
06.2016 - 05.2019
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.

Industrial Sales Representative

Universal Steel Trading
02.1996 - 06.2010
  • Managed a diverse portfolio of accounts across multiple industries, ensuring all clients received personalized attention and support.
  • Identified upselling opportunities within existing accounts by proactively monitoring changes in client needs or business operations.
  • Trained junior sales representatives on effective selling techniques, boosting overall team performance.
  • Collaborated with marketing team to develop targeted promotional materials that effectively showcased products and services.
  • Stayed current on product specs, prices, and accurately updated display product literature.
  • Communicated with store employees to maintain conditions and appearances of retail areas.
  • Reconciled inventory and customers orders regularly to monitor product availability.
  • Answered questions and assisted customers with item selections and location.
  • Visited customers to stock retail shelves and document inventory levels.
  • Processed transactions by calculating purchase totals and collection payments.
  • Recorded merchandise levels and frequently purchased products to reorder appropriate amounts.

Industrial Sales Representative

Industrial Fitting
02.1992 - 01.1996

Stayed current on product specs, prices, land accurately updated display product literature.

Communicated with store employees to maintain conditions and appearance of retail area.

Reconciled inventory and customer orders regularly to monitor product availability.

Answered questions and assisted customers with item selection and locations

Visited customers to stock retail shelves and document inventory levels

Processed transactions by calculating purchase totals and collecting payments.

Recorded merchandise levels and frequently purchased products to reorder appropriate amounts


Education

Associate of Arts - Business Administration

National University College
Bayamon, PR

Skills

  • Selling plants to customers
  • Garden tool operation
  • Nursery maintenance
  • Plant watering
  • Display building
  • Order carryout
  • Department recovery
  • Merchandise assembly
  • Teamwork
  • Friendly and helpful
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Honest and dependable
  • Reliable and responsible
  • Cleaning and sanitizing
  • Positive customer engagement
  • Store operations

Languages

Spanish
Native or Bilingual

Timeline

Garden Center Associate

Walmart
04.2023 - Current

Assistant Manager

Mr. Car Wash
01.2021 - 03.2023

Cook Shift Leader

El Nuevo Paraiso
06.2016 - 05.2019

Industrial Sales Representative

Universal Steel Trading
02.1996 - 06.2010

Industrial Sales Representative

Industrial Fitting
02.1992 - 01.1996

Associate of Arts - Business Administration

National University College
Francisco Vidal